This was my first time staying at Holiday Villa. The hotel is clean and spacious, and its location is very convenient. KSL Mall and Holiday Plaza are both within walking distance, making it easy to shop and dine.

This was my first time staying at Holiday Villa. The hotel is clean and spacious, and its location is very convenient. KSL Mall and Holiday Plaza are both within walking distance, making it easy to shop and dine.

I'm a hotelier myself, on overall everything was satisfactory. Will choose this hotel again in the future.

Many eateries surrounding the hotel. Many car park slots available, with automatic scan of car plate, fuss-free entry & exit. Like the breakfast too.

Staff are helpful and friendly.

As always,it's still our preferred hotel. The food wise standard had dropped a bit compared to before covid,but overall still good.

We had a prior unpleasant experience at this hotel during a scheduled power disruption on May 18-20, where we weren't informed beforehand. The outage caused significant inconvenience, especially for my partner who has claustrophobia. We had to take the stairs from a high floor and deal with a stuffy dining area with limited food options. When we found out about another scheduled power disruption for our upcoming stay, we promptly contacted the hotel and were relieved that they allowed us to cancel without any penalty. However, Traveloka's policy didn't permit a refund, which was disappointing given the circumstances. We expect Traveloka to charge only a handling fee or help reschedule a date that I may return to enjoy the hotel stay if a refund is not permissible since hotel did not charge Traveloka or their partner of this reservation.

Nice hotel with a beautiful infinity pool. Convenient location near KSL mall. Morning buffet breakfast was chaotic and could be better managed. Overall a good experience

Stayed for 5 nights for a business trip. Hotel condition and facilities exceeded my expectation. Please maintain the quality. I will be back again in the future.

Good to have hand held shower on the 21st floor room. Poor thing about the bathroom was the water pressure for the shower was low. Almost impossible to bath unless we hold the shower head.

Staff friendly and accommodating.

It's my 2nd time stay at Holiday Villa for a weekend short trip with my family. Love this hotel, the staff are friendly and helpful.

Aircon not strong. Sweat whole night. 18degrees celcious but feel like 28 degrees. Call room service but nobody pick up. Do better guys.

The carpet is very smelly. The bathtub also not clean. The pricing is not worth with the quality. The only good thing is strategic location. Thanks.

Very satisfying and clean, right.

This was my third time staying at Holiday Villa hotel. As per previous stays, it was a good experience. The hotel room was clean and the bed was comfortable. The location is also ideal, as it is just opposite ksl mall. Just to share that the hotel collects a 100 ringgit deposit prior to check in, which would be returned upon check out.

It was an excellent location as it's a short walking distance to KSL mall. The only issue was the procedure of check in. We had checked in at 2pm as stated but was told the rooms were not ready and to come back an hour later to pick up the keys after registration. When we went back at 3pm, there was a long queue and we were told to queue again even though we have already checked in an hour ago. We have to join the queue with the rest who were just checking in. It just defeated the purpose of checking in at 2pm as stated and had to queue again just for collection of keys.

Pelanyanan reception sangat tidak sopan & kasar, tidak punya sopan santun & kurang ajar.

Not too far from immigration center. Walking distance to Medan Selera food court. Exchange center downstair. Next to ksl mall. Check in is fast even on weekends (tnxs Ms. Wani). Room is big. Breakfast has many options (packed on sun). Overall is worth the money.

It 's disappointing that the mini fridge in Room 2114 isn't working-we bought some food item which needs to be kept in fridge before we leave the following day back to Singapore. Also, the safe cannot be programmed as per instruction manual. Beside that, the rest are good-room/toilet cleanliness, breakfast.