Overall Ratings & Reviews Hampton Inn and Suites Rome

Very Clean, was a nice place to stay.

The visit started off with no tv remote. The ironing board was a cheap portable tabletop ironing board. The closet only had a lower bar making it impossible to hang anything more than tops. On top of that, the iron leaked water and never got hot. After the 3rd attempt by housekeeping to find an iron that worked, when she tried it out on my new pants for the evening event and she burned them. Ruined a brand new pair of pants. She offered a sincere apology a long with stating that the hotel should reimburse the cost. In checkout, when mentioned to the staff about the inconveniences, the hey blamed Travelocity for the room selection; said it was “an assessable” type room booking. In addition, they were only apologetic about the ruined pants. Told me, if I had booked directly with the hotel…and that I should contact Travelocity with my complaints.

Wonderful check in service. Room was very clean and comfortable. Everyone was very friendly.

The staff was so nice to us and my son. They sat and played with him with his Legos. They always made sure to greet us.

The staff was amazing and so nice to us. They were especially nice to my son and even sat with him for a bit to play Legos with him.

Typical Hampton experience of excellent hospitality and comfort. Zero complaints or critiques from anyone in my party (at least 10 rooms). Thank you for a pleasant stay.

Free beer a food!!

As expected

The hotel was very clean, and the staff was very professional

The room is clean and inviting

Very clean, and the breakfast was great.

This is a good hotel but rooms facing the main road do suffer from traffic noise.

Easy check clean pool

The property is very clean and aesthetically pleasing.

The people working there were super nice and friendly.

Wonderful stay in Rome as always staff is extremely friendly and very helpful, the hotel room was very clean! We will be back

Great customer service. Loved it.

The noise from the hall and other rooms when the housekeeping was cleaning next door was not enjoyable at all. Maybe a note to have them clean other rooms that are away from guests first. I wish the walls were insulated better

You will not be disappointed! Great customer service! Nice and clean! You can smell the cleanliness before entering the building! The price is definitely worth it!

Great!