The location is great! The bathtub/shower was very high to get in and out of.

Old and musty, needs renovation. Too much carpet and uncomfortable furniture, bed very hard. Even the staff appeared sad. Don't know how it maintains a 4 star rating.

A tired hotel that rides on its location. Had to use the gym in the affiliated hotel opposite which was a little more than a treadmill and rowing machine in a vacant bedroom.

The room I had was a little tired and the shower over the bath was a health and safety nightmare and flooded the room every time I used it. Its a very convenient location and a comfy bed, with nice view of the Lake from the side window.

Excellent location, and hotel rooms while basic gave you everything you need and very clean. Nice views of river. Towels changed daily. Friendly staff. Breakfast nice but a bit pricey. Would book again

Yes, very convenient and clean. I know very well the Swiss hospitality. Thank you.

Everything worked well in my room, great value

The staff are wonderful and site amazing

Perfect location

great hotel and location. i was very positively surprised.

The hotel is situated right in the center of the city, walking distance to everywhere. It is also a seven minute walk to the train station which eliminates the need for taxi Uber, etc... The rooms are a bit small and it's hard to take a shower without soaking the entire bathroom. Other than that, everything was great 👍

It was well-priced and in the muddle of it all m, walkable and a great end to a long holiday.

Nice and clean

The staff at reception were excellent. A friend and I stayed in a twin room for one night - huge room with views of the lake. After one night we left our luggage to head off for one night. Great rooms with lake views when we came back. Very helpful and friendly at all times. Will definitely stay again. Thanks

EXTREMELY CLEAN!

The hotel overall was nice but dated, the air conditioning was working well overall and in the bedroom, and not too noisy. The room was comfortable. The shower was above the bath and a bit awkward to use in practice. The room cleaning service was of the highest standard, excellent daily. There were excellent blackout curtains and electric roller shutters which were a very useful feature. The location of the hotel is excellent, on the river in the centre of town. Make sure to confirm direct with the hotel the details and image of the room you have booked as this was not quite as requested when booking via Expedia.

Perfect.

Infrastructure is old but the staff are amazing and location is superb.

Great location. Excellent service.

Stayed for the location and view Beautiful! Tiny bathroom which we knew. Carpet not our favorite.