Stayed in a refurbished room, large bed, newly decorated shower room, tea, coffee, kettle and bottled water in the room and toiletries in bathroom. Easy free parking, excellent roast dinner on Sunday evening, staff all very helpful throughout our stay. Only one minor improvement would be a checkout at 11:00 instead of 10:00 without having to pay a surcharge. Would definitely recommend.

Traditional hotel, well maintained, nice room.

The location of the hotel was very good. The hotel was a little bit old fashion but the room we stayed was in a section relatively new and clean. Overall the staff was polite and helpful except the lady we first met during the check-in. We asked for a quiet room as we have sent an request message via Expedia in advance but the lady said there was no any message received and all rooms were quite full already before check the computer. As we arrived before the check-in time we asked if we could leave the luggage in the reception, her first reply was "no" and then said only could do with small cases. For other questions she just simply replied "maybe", "don't know" or "I can't tell you".

I had a burger in the bar and it was very good.

Great hotel. Close to station

Hotel very tired, needing refurbished and gardens need to be tended to

N/a

Great hotel, very clean. Rob on reception was very helpful. Other staff are lovely too. I was in an older room, very comfortable bed and clean. Fantastic value for money

Generally clean and confortable, friendly staff. Shower was pathetic. Instant coffee at breakfast was disappointing. Would have liked more information about hotel facilities.

The hole stay was horrendous from staff to room I would not recommend cob webs hair in shower Staff were really unhelpful my experience was not good compared to other places Iv stay in Felixstowe the only part what was the price however i understand why now poorly maintained

Close to train station. Good staff. Good price would stay here again

Room was an un-renovated room. Clean with a very comfortable bed and pillows. Great value for money. Rob was very helpful at reception Nice location for amenities. Short walk through town to the sea front. Will definitely stay again

Ample parking, great location, nice clean room, comfy bed, staff pleasant and helpful, breakfast just the job. Good value.

Stayed here several times now and never had a problem. This time we went for a suite and the extra few pounds really was worth it as the rooms were huge and had everything you would want plus as usual very clean. Great location and lovely old building. Only negative is I think they should reserve parking for hotel guests as if they have an event on its first come first served basis. During the day it’s not an issue but I popped out for 20 minutes in the evening and came back to find a choir rehearsing and no parking spaces available.

really good hotel, food nice staff friendly and helpful. clean rooms

As always, good value and a unique traditional hotel.

Really good stay - good breakfast - no negatives.

Clean large room

Great welcome and hospitality. Clean bright room. Great value. Close to amenities and a short walk to the sea

Parking security a bit of a concern not properly light