La habitación estaba muy limpia. El personal es súper cortés

It was below my expectations. Rooftop tub not working - we reported but nothing was done about it. The buildling had issues with hot water and the building power went down once. Breakfast at the restaurant was OK. Parking area small and super tight, but manageable.

Staff may not have been well trained but were all extremely helpful and available in short notice. Bathroom has excellent shower head and very efficient water drainage, which is appealing to those who don’t like to see standing soapy water covering your ankles.The restaurant offers a reasonable variety of dishes at good prices. Very good location near commerce and restaurants at walking distance and an Easy ride to the beach. Overall, the hotel is a great value!

Close to the beach

Lindo lugar

Fast check in. Polite staff. Clean room. Good breakfast. I have booked 2 rooms, in one of them, which the baby's nanny slept, room #410, the air conditioning didn't work. The hotel is a bit far from the main beach, Praia do Forte, but Uber is cheap and works very well in Cabo Frio.

Nice and clean room. I like it, highly recommended...!

Great hotel we got early checkin staff excellent and still got to use the pool after checkout 5 stars for me

Hotel Matiz Oasis is a full service hotel with a restaurant, pool and jacuzzi (although the photo on their site makes it look a lot bigger than it is!),spa for massages and room service 24 hours (I think). The breakfast buffet is very nice with plenty of options. The room is decent size with the essentials you need, but the water pressure in the shower is very susceptible to the time of day. Also, I never turned on the cold water, the hot by itself was a little less than I wanted, but ok. The staff is very friendly, especially in the restaurant. I only speak a little Portuguese but several of the front desk staff speak English. Monique especially was excellent! She called tour companies for me to get details and make a booking and always had a smile on her face. The location is fine, not super close to the main area of the Praia Forte, but easy to get around town from there. My only big issue was value. I think it is overpriced a little, but I also realize I went during high season. Overall, a decent full service hotel.

Close walk to beach. Nice staff. The included breakfast was yummy. Room was quiet even with the windows open.

The hotel was comfortable and clean. Staff was very friendly but somewhat inexperienced. Parking garage is convenient. The hotel is about 2km from THE beach and area populated with restaurants

Hotel super top. Bem localizado próximo a praia do forte e praia do cabral. Gostei muito do atendimento e da estrutura do hotel. Piscinas não e grande mais e boa. Hidromassagem gostei também. Ótimo hotel recomendo

Foi tudo muito bom, quero voltar mais vezes

Quarto limpo. Cama estava boa. Colchão tb. Hotel bom.

As moças da limpesa Vanusa e a outra com um nome difícil que nao lembro o nome scho que é Lucília, sao excelente no que fazem e muito simpáticas , o café da manhã foi ótimo bem variado, tb todos muito simpáticos, e a recpcao tb

Bom acesso ao estacionamento, embora difícil para manobra. Internet nos quartos não funcionam bem. Poucas opções no café da manhã para dietas com restrição.

Gostei das equipes que me atenderam. Do restaurante. Só no penúltimo dia de estadia que não trocaram as toalhas durante a arrumação.

Banheiro com chumaço de pelo no ralo. Split instalado na parede da cabeceira, um vento gelado insuportável no rosto. Já me hospedei várias vezes neste hotel mas esta foi a última.

A jacuzzi do rooftop nao estava funcionando e a agua estava pela metade

O hotel entrega qualidade em seu atendimento, recepção , limpeza , quartos e um excelente café da manhã . Piscina muito boa .