Staffing very nice and helpful

O hotel está de acordo com o preço cobrado,

Excellent hotel!! Very well situated. 5 stars!!!

The hotel is very good overall. But the internet is unreliable. I was on a business trip and my work got interrupted many times.

the bathrooms need urgent renovation

It is a decent hotel where I had to stay for Christmas a few days. The rooftop is nice and the jacuzzi decent.

Beautiful view of City from rooftop pool area. Gym. Covered parking. Included breakfast was delicious. I appreciated that they had both kinds of outlets in the rooms, so I could use chargers from America that did not have adaptors.

Bedroom was old, floor was peeling off, missing tiles, bathroom was small and cheap, bugs crawling on the floors, and the worst of all, the smell of dead body in the room was unbearable. We checked in and checked out in less than an hour.

Check in was a little awkward because the rooms weren’t ready so I had to wait for my room to be cleaned. Staff barely spoke anything other than Portuguese but I managed with my limited knowledge. The room itself was a weird shape, like a small triangle and very small. The AC wasn’t cooling at all but I was only there for one night so I wasn’t going to complain. The redeeming quality was the breakfast which was pretty awesome.

I was disappointed with the bathroom shower it needed a little maintainance, other than that everything was great.

Confortável, limpo.. porém a Tv no quarto não funcionou…

It was amazing

Já fiquei neste hotel várias vezes, e para mim era o melhor em Juiz de Fora. Desta vez o quarto estava sujo. A roupa da cama com rasgos. As toalhas sujas, e para piorar quando voltei das reuniões às 5 da tarde o quarto ainda não estava limpo. Depois da reclamação a equipa tentou fazer o seu melhor e acabou informando que têm poucos recursos para fazer tudo em tempo hábil porque o hotel estava cheio.

Correu tudo bem.

Tudo excelente.

Para quem deseja ir ao Bairro São Mateus, localização excelente. Há pequenos detalhes que a organização do hotel deixa a desejar... As chaves perdem a configuração toda hora e te obriga a descer várias vezes só para a revalidação da chave do quarto. Vez por outra, temos que trocar de quarto pois o ar condicionado fica vazando água. As vezes, ao alugar quarto de casal, colocam duas camas de solteiro no lugar. Piscina precisa ser mais bem limpa. Café da manhã ok, porém sempre repetitivo.

Nada a reclamar

Boa localizacao.

Excelente hotel. Bonito, confortável, silencioso, café da manhã gostoso e equipe de funcionários simpáticos e prestativos.

Toda a equipe super atenciosa, desde o manobrista, camareira, atendentes, bar man e copistas