7.4
Pleasant
From 158 reviews
Cleanliness

7.6

Room Comfort

7.0

Service and Facilites

7.8

Traveler Reviews Hotel Arujá

Number of reviews per page
20
40
Top reviews
Dominic
icon-Leisure
Leisure
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

I needed a last minute place to stay when I figured out my father wasn't arriving to Sao Paulo the day after I was. We were staying at a hotel in downtown, but I didn't know the geography of the city when I booked this very last minute hotel stay (Literally in the airport). Hotel Aruja is the opposite direction from the place my father and I stayed, but I loved it because it's a part of Sao Paulo I probably would have never seen otherwise. Good food options, friendly people at the hotel and neighborhood, and it's very walkable. Perfect last minute place to spend the night.
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Christopher
icon-Leisure
Leisure
10.0
/10
Reviewed 194 week(s) ago

Expedia Group verified review

I liked the service that the staff gave if I needed help. I paid half of what I would have paid for a lesser quality hotel and I was appreciated. I also liked how safe it was there. I wasn't worried about my stuff getting stolen.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

The property has decent security so you have no need to worry about your stuff getting stolen. What I don't like is that breakfast is not included with your stay.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

This is a very good place to stay. It is safe and they serve a good Brazilian breakfast. Note that even though their website says they speak English it isn't the greatest. They will use their phones and use Google translate to work with you. They are happy that you are staying with them and they will work with you. A thing to remember about Brazilian culture is that toilet paper does not go in the toilet. It goes in the trash can. Don't worry about throwing it in the trash, the hotel staff will empty the trash when they clean your room. Overall I loved my stay at Hotel Aruja. If I ever go back to São Paulo I will use them again.
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Verified traveler
6.0
/10
Reviewed 317 week(s) ago

Hotels.com verified review

I’m not sure why would someone place a fitness and game room right next to the dorms. It was quite noisy early in the morning!
David
10.0
/10
Reviewed 463 week(s) ago

Hotels.com verified review

Hotel was investing in remodeled rooms, the new rooms were very nice. Onsite restaurant had good food. Staff in all areas were friendly and efficient. Overall, hotel is highly recommended esp. if you receive a remodeled room.
Cristina
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Foi muito bom. Somente o café da manhã deixou a desejar. Faltava prato, talheres, xícaras, até o pão francês!
YASUHIRO
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Para mim o Hotel Arujá é um dos melhores hoteis de Arujá.
Dinah
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Bom mais os quratos e bem simples
Daniel
icon-Business
Business
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Quarto reformado bom, pequeno, cama ruim.
Gilda
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Acho que precisa de várias melhorias, mas é um bom hotel. Pontos negativos: O estacionamento é ruim de manobrar. As toalhas não tem de rosto e as de banho parecem um guardanapo e são super ralas. O sabonete líquido numa embalagem quase vazia. Acho que são pequenos detalhes que incomodam muito quem sai da sua casa para ficar em um hotel que não tem como tomar um banho descente.
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Viviane
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Tudo estava ótimo , super limpo,fomos muito bem recebidos , so faltou smart tv no quarto Era tv a cabo
Jorge
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Bem localizado, limpo
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Alguns pontos deixam a desejar, o atendimento é ótimo, o cheiro de esgoto chega ser insuportável, ar condicionado as vezes começa a pingar na cabeça das pessoas ou no travesseiro/cama. Alguns pontos poderiam melhorar na questão desse mal cheiro e também da questão do Ar condicionado.
Luana
6.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Bom quarto, novo. Atendimento simpático e prestativo. Pontos de melhoria: tinha formigas de esgoto na pia do banheiro. O café da manhã é ruim, o equipamento não conserva a temperatura da água quente/leite, o pão é horrível e, 09 da manhã, não repuseram os ovos mexidos. Algo que não sei se é possível resolver: ficamos no quarto 404 e o barulho da rodovia parece estar dentro do quarto. A taxa pet também é carésima, R$ 80 por diária.
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WAGNER
4.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Atendimento deixa a desejar, tive que repetir meus dados mais de uma vez, pois o sistema caiu, o aquecimento do chuveiro e torneira foram muito demorados, café da manhã muito fraco com pouquíssimas opções. Não recomendo.
EDUARDO
10.0
/10
Reviewed 138 week(s) ago

Hotels.com verified review

Muito boa a estadia, para quem vai a trabalho em Guarulhos este hotel é uma boa opção
José Carlos
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

Foi minha segunda estadia. O Hotel em si é muito bem localizado, próximo do centro e da cidade de São Paulo (50 minutos de carro). A reserva é que foi complicada: no dia não consegui falar por telefone para conseguir o quarto para a minha família. Fora isso eles são ótimos: toda a equipe do hotel está de parabéns.
Vanessa
10.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

Muito bom , desde o atendimento, café da manhã excelente.
Lesly
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

Hotel Muito boa, recomendo, o café da muito gostoso
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