Fairfield Inn & Suites Richmond Midlothian

Explore Fairfield Inn & Suites Richmond Midlothian
9.0
Exceptional
From 621 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

6.0

Service and Facilites

9.2

Traveler Reviews Fairfield Inn & Suites Richmond Midlothian

Number of reviews per page
20
40
Top reviews
Dawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The front desk staff were very helpful and friendly. We appreciated the fruit water at the front desk as well as the breakfast. The room was comfortable and clean. It could probably use an update on carpet at some point.
William
icon-Business Family
Business Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

great location and great value!
Kevin
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice!
Charles
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Internet did not work for my room; staff inattentive.
Ligia
icon-Business Family
Business Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We loved the staff, from the housekeepers to the front desk. Everyone was very nice, helpful and polite. The only issue was the pool being dirty and we couldn’t use it during our stay.
Karyn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall it was a fine stay. A bit disappointed that we didn’t receive housekeeping services despite the relatively high price point. Would stay again if we were in the area, however.
Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room and breakfast was very nice. The air conditioner was noisy.
James
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything I mentioned! The staff were terrific and we thank them....
Carlos
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotel is excellent, the comfort, the kindness, the treatment, the quality of this hotel is one of my favorites.
Christopher
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great comfortable stay
william
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

my cable was out on the first day, So I called front desk they said they would work on finding the problem. Next day I left to go out, came back no cable still i ask for some kind of compensation for having no cable to watch tv.I saw moved to another room. Still no compensation on my bill.Over all 2 star.
Antionette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

One of the best hotel I stayed at. Very quiet, breakfast was good I only wish they had potatoes. Staff was friendly. The fridge didn't work, and the staff replaced it within minutes. Check in and out was great so was parking.
FREDERICK
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent accommodation. Nice touches like pen and paper(haven't seen that in years. Very friendly staff.
William
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great place. Very well managed. Excellent staff and help.
Brenda
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It was so tucked away that I missed it at first. But it was a very good experience.
Justin
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room. Busy area if you go anywhere you will hit multiple tolls. Breakfast was just okay but more of a show than a meal. Parking was easy. Staff was incredible.
Chase
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Not greeted by anyone even with lack of people in the lobby. Over ten minutes later I saw the young man in charge sitting in a chair with his feet up relaxing with a coworker. After getting his attention he handed me the keys for room #300. As I collected our luggage my wife called and told me that our “room” was occupied. Turned out the hotel assigned us the wrong room. The room was the best offered and looked like a standard room at any truck stop. Doors didn’t shut, dirty towels, thin walls, and a view of their dumpster seemed to be their best room. In the morning we were awoken by pounding on our door saying maintenance was needed. After explaining we had a noon checkout the guy says “Oh” without even an apology then proceeded to pound on every door on our floor extra loud from his annoyance with us I assume. Much more could be said but bottom line ignore any positive reviews about this place and go anywhere else.
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Latrese
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

5 star worthy
Jennifer
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Second time staying here. Definitely will come back!!
Timothy
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

This has to be the best hotel Ive every stayed. Everything was outstanding and the staff true professionals. I highly recommend
Number of reviews per page
20
40