Overall Ratings & Reviews Saint Pauls House

For those with mobility issues, the lift doesn't work. Restaurant service was excellent. Twice I had to go to reception and there were no staff. I had to ask bar staff to get someone. However, the hotel is lovely inside and it faces an old church that's lovely.

Yet again another nice stay at St Paul's house. The room was lovely and quiet, comfortable bed, very good area convenient for restaurants and bars near by without going into the centre of Birmingham.

Great place and great location

Lovely hotel. Great location and atmosphere. My room was spacious and well appointed However it was by a kitchen vent so a bit noisy in the morning.

Do not do not stay in any room facing the church as you will be lucky to get to sleep before 2 am due to noise of loud music and people maklng a racket waiting for taxis or smoking outside the entrance.Food sevice slow at dinner and breakfast.

Lovely area of the city and close to city, train station etc. nice bar and restaurant on site.

Great hotel in stunning surroundings.

Enjoyed having a restaurant and bar below room. Hotel was within walking distance to public transportation but also had several places of interest nearby as well.

Great stay, lovely rooms, really nice place.

The room was quite small but very clean and recently decorated by the look of it. Great shower and good lighting etc for makeup. Iron and a fridge with water, small bottle of Prosecco and orange juice. Bed very clean and comfortable. Big TV. The only issue is that it is not light (Roman blinds) or sound proofed. The lift was out of order. The small veggie breakfast was excellent. Check in and check out very easy and staff very friendly. Very lively bar!! I will always stay here when I visit Birmingham.

The plug sockets weren’t working so we contacted reception and they said it would be sorted. Half an hour later we asked again for the sockets to be sorted. The young lad went to the room whilst we were out and fixed the issue, on return to the hotel at 22.55 we went up to the room to have the sockets blow again. So once more went down to the reception to speak to a different lad. He didn’t know where the circuit board was so, after looking for 20 mins he decided that we needed to move to a new room at 23.30. So getting to bed at 23.45 and up at 5.10am not really an ideal relaxed stay.

Ideal hotel to stay in St Paul’s Square. The room was large and the bed was comfy. Everything looked shiny, clean and new. Great bar and restaurant downstairs. Plenty of others around the square and close by. will now be our go to hotel in Birmingham.

Lovely spot close enough to town centre but quiet enough at night. Great team who know how to look after people. Nice touch with free refreshments (juice, water, Prosecco) in fridge as well as tea and coffee. Very clean linen and towels. Quality shower. Will definitely stay again.

Beautiful rooms, staff very friendly

A very pleasant hotel

Staff were great, room was lovely and breakfast was delicious. Would stay again.

Lovely stay and very friendly staff. Perfect location.

Very friendly and helpful staff. Bar/restaurant area is very warm and welcoming. We stayed in bedroom A3, very spacious room with all the mod cons needed. A few points of constructive feedback, the plug-in air freshener was not appreciated. I suspect this is used to mask the sewage smell from the ensuite which is particularly strong whenever you use the shower! The smell of the air freshener was suffocative especially whilst trying to sleep! Unfortunately the mattress was not very comfortable, uneven support and very hard. I do like a firm supportive mattress, however this mattress was not supportive, just hard and uncomfortable. And last but not least, despite setting the room temperature to 21 degrees, the room never warmed up properly and we were cold. The room did not have any spare blankets so we spread our coats over the duvet for additional warmth. It is at the end of the corridor, corner of the building room, therefore harder to heat. Unfortunately due to these key issues it didn’t live up to expectations. It’s a shame since I particularly booked here because I’ve felt as though it offered more than the big hotel chains in the city centre which is also a better location.

Stayed for one night. The staff were well informed and super friendly. The building looks great, very smart and clean. My room was clean, well stocked and comfy. The shower was especially excellent. Parking was a bit expensive but safe and secure. Located behind the hotel. I enjoyed my stay and will absolutely stay again.

V nice stay