Wow such a stunning location right on lake Luzern. We had lakefront room with balcony. Beautiful location about 15 minutes drive outside of downtown Luzern. It was too cold to use the pool but they have a nice relaxing wellness center with sauna. They have an outdoor hot tub but apparently you had to reserve in advance (which was not explained when we made reservation) so unfortunately we were not able to use. Otherwise the staff was super helpful! You can catch ferry boat right next to the hotel which is nice way to ride into Luzern and see the lake. Would definitely stay here again.

The view is paradisiacal. It’s easy to get there from Zurich, with just one bus. The hotel is somewhat old, but very charming.

Yes

Very beautiful, seeene and peaceful. Easy free city bus to Lucerne. Will definitely stay again

Hotel was gorgeous and right on a lake with mountains all around. Food was spectacular and eating next to the picturesque view made it even better. With all that being said, the front desk kind of stole the show. They were all super friendly, helpful and went out of their way to assist anyway possible.

Great

Restaurant staff were really friendly. Drinks on the patio with that view was special. Food was just ok.

This hotel is superb. The staff and facilities are wonderful, and the views from the hotel across the lake are truly awesome.

Fabulous hotel with views of Vierwaldsaresee. The staff are amazing!! Rooms clean and well equipped. Food is excellent. Hot tub overlooking the lake is lovely. Bus to Luzern from outside hotel takes 20 mins

We stayed at the Seehotel Kastanienbaum between 28/12 2024 - 1/1 2025. Upon arrival the greeting was very friendly (and in perfect English). We were given details of the hotel, breakfast times, amenities such as Hot Tub and Sauna Boat for hire etc. We were also given a FREE bus pass for the duration of our stay. The bus service to and from Lucerne was regular and only 20 mins, the bus stop is literally 30 seconds from leaving the reception of the hotel. We used the bus every day. The room was spacious, a big bed, it was very warm and the bathroom had a great super-powerful shower. On the first night we had a cheese fondue in the private huts they have at the back of the hotel. It was great fun eating out zero degrees. We were kept warm by heated seat cushions and plenty of blankets. The only negative was it was foggy and the lake view we booked wasn’t there, obviously not the hotel’s fault. A nice touch was a Happy New Year card in our room on the 31st Dec and some biscuits and Konfi when we checked out.

Andre at the front desk was amazing!!! He went above and beyond to help me with a problem I encountered with a package I had sent previously from Italy to the USA. I do appreciate the time he spent to fix it all up!!

Excellent and friendly staff made us welcome and offered a change to a lakeside view. The lighting in the bedroom was dim except at the desk - we would liked to have had more conventional lighting. The double bed was comfortable but we also struggled to accommodate two large duvets on the bed, ending up laying on one end to anchor it.

excellent view great breakfast excellent dinner about 20 min by car to lucerne

Great view of the lake

We stayed in a room facing the lake. Very beautiful.

Beautiful!!

Wow! Just the place to stay if visiting Lucern - transportation to and from city is complimentary. The hotel is on the water and has all the facilities. The hospitality is top notch. What made our stay totally memorable is our interaction with Vanessa at the front desk. Any company would be so fortunate to have an employee like Vanessa. We loved out stay.

Very beautiful facility with access to the lake. Spa area is amazing. Bus stop across from the hotel takes you everywhere easily.

The hotel was beautiful and in a picture perfect spot on Lake Lucerne. The service was perfection. Vanessa welcomed us and helped us learn more about the city so we could orient ourselves. We are so appreciative of their attention to detail to make your stay not just comfortable, but memorable.

This hotel was absolutely beautiful. Only 10 minutes from downtown Lucern.