Our room was really noisy. and we couldn't sleep the whole time we were there. Plus, our reservation was supposed to come with breakfast but the check in woman said it didn't. We were there for over a day before someone at the front desk confirmed we were supposed to have breakfast. Also, there was no workout room.

A very pleasant stay overall and will recommend it. The location was excellent - 2 minutes walk to the train and tram, a good variety of food options and shops very nearby. The staff was helpful and polite. Breakfast was delicious with adequate options and we appreciate breakfast was available from 6.30 to 11 am. It was helpful when we had to have a much earlier breakfast before our day trip and also didn't have to wake up early while on holiday on other days just to have breakfast. The negatives aren't deal-breakers. The room was a little smaller than what we saw online and would have preferred more space. The bathroom was a decent size, clean and wished that hair conditioner was provided as part of the toiletries. The room can be quite noisy as it was near the road. Overall, we had an enjoyable stay.

The hotel has a good location. It is walking distance to the center of Vienna and many landmarks. The staff is prompt and super nice and the included breakfast is fantastic.

Very responsive staff, great location and a ton of extras!

Great staff. Room was good and a very comfortable. Great location and such wonderful breakfast staff. Great reception staff. I would really recommend this hotel.

Very polite and friendly staff

Clean room and very nice staff Very good breakfast

A combination of clean room and accommodating staff.

This hotel was exceptional. Perfectly located and close to everything. The breakfast was outstanding and the staff were amazing, helpful and kind. The bed and bedding were super comfortable. I would highly recommend this hotel and will stay here again..

Very friendly and helpful staff

This was an excellent choice. The room was larger than I expected for a European hotel, and the bed was very comfortable. The staff was very friendly and helpful. The breakfast buffet offered a nice selection, and they would also prepare eggs to order. The location was very convenient, and steps from a metro station serving two lines. I would certainly recommend to others.

A nice warm welcome when we arrived. All the staff are so nice and helpful. Nice comfy bed, good bathroom, lovely hot, poweful shower. Room a good size for 2, with balcony. Breakfast choice was good, the omelettes, and soft boiled eggs were excellent! Hotel was spotless. Great, place to stay when visiting Vienna.

Clean room and welcoming staff

Yes

Good location, very helpful staff

Staff was very friendly and helpful. I appreciated that the staff accommodated my request for distilled water for my CPAP machine.

Best breakfast in a month of traveling! Eggs fresh to order! Coffee too. Loved it.

The rooms have been recently renovated. They are spacious and well appointed. Well thought out and very comfortable. Breakfast was excellent. A number of different options on the buffet and egg dishes to order and have freshly cooked Location of the hotel is excellent and a 10 minute walk to st Stephen’s.

Very clean room and really enjoyed jumping on the UBahn -,(Subway) to get around Vienna.

Our room was good, the breakfast was delicious and the staff is friendly. The location is very good