Nice old historic building is clean enough, but needs love of the handy helpers kind of work men. Host took good care of me going above and beyond to see to it I was taken care of. He even drove me in his car at 9am one morning giving me tired body a break from long walk to Porta Marina entrance of Pompeii. For a reasonably priced stay in Pompei right in chraming old city center, book Santuario as your sanctuary. Only real complaint is the heavy smoke of wood stoves and deisel engines burnt my lungs a bit harsh leaving me coughing and gasping at times. Everywhere is becoming like that with air quality as the future arrives. Host went above and beyond to see to it I was connected via wifi with phone and laptop. Password needs to be changed to something easier. Cheers all.

Posizione eccellente, camere confortevoli e spaziose. Pulizia impeccabile. Staff estremamente amichevole e preparato. Prima colazione varia e di qualità. Decisamente un'ottima scelta.

Not too bad. The rooms need a bit of touching up. Walls were not in the best condition. Definitely a solid choice of stay if you’re not trying to spend a lot of money though. The place is just in need of a renovation a bit but definitely not too bad.

Posizione perfetta. Le camere sono spaziose e luminose. Letti comodi e pulizia top. La mia stanza affacciava direttamente sul Santuario ed è stupendo svegliarsi con il suono delle campane. Staff molto amichevole e pronto a soddisfare eventuali esigenze. Colazione varia con prodotti di qualità

Loved it

Fantastico stay. Enchanting location, clean and spacious rooms Comfortable beds and friendly staff. Very nice!

The location is the best in town thats why i stayed here . There was never any hot water only one day imagine warm showers that was bad. Hard beds hard pillows . Breakfast very minimal . Only good for maybe 1 or 2 nights. It was just ok

We booked this last minute after worrying about not getting back to Sorrento following a concert attending at the amphitheatre, which was just a short walk away — a big plus in the heat. On arrival, we were pleasantly surprised to be given an upgrade, and the manager also offered complimentary breakfasts for both of us, which was a thoughtful touch. The room was comfortable and overlooked the main square in front of the cathedral, giving us a real sense of place. The air conditioning was very welcome, especially with temperatures hitting the 30s, and we managed a decent night’s sleep. The location is excellent — close to restaurants, bars, and, of course, the Pompeii Ruins. Breakfast was ok, although a toastie grill might help speed things up a bit in the morning rush. The staff were friendly and the coffee hit the spot. For the price we paid, in the location this was, and for the convenience, this was good value 😊

Staff was super nice and tried to be helpful but our room was small, floor was dirty, beds squeaky and there was no cold water. We couldn’t shower because the water was scalding. I finally washed my hair in the tiny sink. The outlet in the bathroom was sticking out of the wall and the cover for plumbing was off as well so they must have known there was a plumbing issue

Posizione invidiabile, di fronte al Santuario della Beata Vergine. Personale cordiale e preparato. Stanze spaziose e luminose. Ottima la pulizia.

Is a beautiful place, antique, comfortable, and the people who’s working there are very professional. I recommend this hotel.

Property was infested with mosquitoes. There were over 20 in the room. Woke up with multiple bug bites and staff showed no consideration. When we informed the staff, they were fully aware of a bug problem but stated they cannot do anything. There was no soap in the washrooms and no WIFI as respresented. In response we were moved to a different room that had dangerous electrical circuitry. When I plugged in the phone the cable sparked and I felt seriously endangered. All lights went out. Staff had complete disregard or care for the serious safety issue. Owner denied any issues. Avoid staying here at all costs.

Great option to stay in Pompei. The hotel is clean, in a centre of Pompeii, the ruins, the train station and the Santuario are walkable. The breakfast is good. The front desk personnel are very kindly, they always helped us with any requirement. The only bad thing is that there is not WiFi in the rooms, just in the lobby.

Hotel Santuario Pompei was wonderful. Centrally located, and very charming. The staff and reception were incredible and deeply hospitable, it almost felt like I was in a family home. I would recommend staying here!

Excellent, efficient check in, clean apartment, friendly staff.

I had a great stay at Hotel Santuario. The staff was incredibly kind and helpful, as well as knowledgable about great places to go in Pompei and Napoli. The location was perfect, right in the center of Pompei within walking distance to everything. I would definitely stay here again!

Nice place everyone very helpful

Hotel santuario is a little rundown! and it's a shame because its in a great base location if visiting pompeii and Herculaneum. P0

The hotel needs updating no doubt. Staff was very nice and helpful Great view on the church No internet !!!!!!!!! No glass / cup in room No place to put soap etc Very basic

Overall it was good for 50 eur per night, but the wifi didn’t work and the quality of the building is bad