Great location! Lots of places to eat nearby and everything was very walkable.

Spotless room. Great staff, had a nice room upgrade

The hotel is excellent. No problems. They arranged ride from airport, guide and ride to Knossos. Room was completely satisfying. Breakfast was plentiful. Location is near everything.

The rooms are a nice size. Location is good. Room was clean.

Rooms clean, excellent breakfast provided, and easy walk to much we wanted to see and to transportation options.

Reception staff varied from being outstanding to average. Other staff were very good. Breakfast good. Good cafe. Very clean and central, easy to get to.

Great location to walk around Heraklion. Great buffet breakfast. Rooms clean and comfortable there was some noise from surrounding roads and people walking outside hotel

Property was clean and in a central location. About 15 minute walk from the ferry port which maybe 1/2 the walk was uphill. Most of the hotels seem uphill though from the ferry. Rooms were decent but noise from the street could get a little loud. Breakfast was good. Would stay again.

Nice room, great breakfast, attentive staff, very good location

The room was perfect, the staff was very nice and the breakfast was delicious. The location was perfect, everything is close by.

Nice room with lovely dining area inder the trees. Great location regarding the bus and ferries.

Nice experience, highly recommended !

Very clean, new, very friendly staff.

Great location. three minutes from archaeological museum and port. Staff was very friendly and helpful. Restaurant service is both in the hotel and across the street in the park.

Room was good for our family and the beds are comfortable. However the area around the hotel is noisy, both traffic and people. The room we had was particularly noisy as it was only a floor above street level. I would not stay here again if I was given a lower floor room. Breakfast is pretty average, again something I’d skip on a return visit.

The staff were amazing and super helpful. Fotini at the front desk took great care of us and helped us tremendously by helping us arrange transfers to and from the hotel as well as all the touristy things we wanted to do. We arrived several hours before the check in time, but they got our room ready within an hour of our arrival. Highly recommend this hotel and the team operating it!

Great hospitality clean and easy walk to city center

Liked the hotel, friendly staff, good location and clean room

Very nice hotel Free breakfast was amazing! Wish we had more time to enjoy Close to port for early ferry departure We enjoyed our stay

Lovely, clean, comfortable room; quiet, central location; courteous, efficient staff; lavish breakfast. Best 4* hotel I can remember staying in.