9.2
Exceptional
From 1,004 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Traveler Reviews Hotel Criol

Number of reviews per page
20
40
Top reviews
Carlos
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything excellent
Celia
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

😞
Alberto
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

-
Juliana
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely staff, clean, weird windows layout.
Heather
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10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room and good location
Heather
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10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean, well located hotel with very kind staff!
Lianne
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely hotel in the heart of the charming historic town. Design details everywhere, and a beautiful courtyard with terraces to relax. Easy walking distance to everything! And a wonderful staff who ensured that we had everything we needed. They even arranged a private drive to take us to San Miguel de Allende. Lovely place!
Charles
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful
Paulina
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff was great. Everything was clean and nice
Agustin
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great
Monica
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Checkin was great and smooth. Water pressure terrible and pool freezing! Breakfast was also a very cold experience as it was outside
Ran
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel looks great. The room is very beautiful. Location is great. Staff are friendly and helpful
Manuel Javier
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Porque no tuvimos agua caliente
Glenn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Hot enough, but i would have liked better coffee
Fatima
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful charming place with great amenities and location. Enchanting architure and great buffet.
Melodie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

this hotel is in a great location but the floor was not clean in our room, the linens were not that great and we had bugs around our sink area. its in a great part of town and the staff is nice but its a 2.5 hotel at best.
Eduardo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great location, clean room & good staff
Christine
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Super quiet and convenient. Lovely upgrade for us on arrival that was a nice surprise. Spotlessly clean and comfortable bedding. We will be back.
Ross
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Great staff and wonderful smaller hotel in the heart Centro
Alejandro
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The staff couldn’t fix the issue of no hot water in the shower or the hot tub, very disappointing and thy could not offer us another room.
Number of reviews per page
20
40