Overall Ratings & Reviews Home2 Suites by Hilton Shenandoah The Woodlands

This is the only property I stay at when in this area. Customer service, cleanliness and accommodations are always excellent!

Tv did not work well

We reserved a handicapped room with 2 beds and roll-in shower. Per usual with hilton, they had no such thing available when we got there. They put 3 of us in a room with one king and pullout couch (ouch). It was supposedly handicapped accessible, but it clearly was not possible to shower or bathe. One non-handicapped person almost became handicapped slipping in the tiny tub with about 6 bars and a slip and slide floor. The bath tub itself was way too narrow. The door was so heavy someone in a chair could not get in or out without help. The interior decorator of the hotel should be shot. Don't come here if you have problems with dizziness, the walls have frequently changing colors and the floors look like a patchwork quilt of leftover rug.

Loved our stay but tv didn't work due to the property getting updated new tv's. Can't really complain they let us check in early for BUZZFEST and was told i would get a late check out next visit.

Very nice lady when we checked in

It is the best place to stay when you have swim meet at the Conroe Aquatic Center (CISD Natatorium). There is a fridge in the room that you can store food and drinks for the swimmer.

Perfect for the Ironman TX event.

Property was well kept like all the Home2 suites I have stayed in. Happy with my stay.

Close to 45 but off the main drag enough so no noise Nice

Clean, decent food choices, quiet, no hassle. Everything you need for an extended stay.

Lovely large room with full kitchenette and lots of places to put your stuff. Perfect for a longer stay. Lighting wasn’t great… the bulbs were of a slightly blue tint rather than a warm “normal” light, and were not very bright. A lot of thought given to guest electronic needs; easily accessible plugs, etc… No light over coffee service items, which was annoying. More expensive than it should be…! But overall it was comfortable and quiet, and we would stay here again.

The bed pillows were Horrible!!!! The walk in shower drained into the bathroom not in shower causing potential fall!! Had to put bedspread down to mop up water so didn’t fall

Wonderful, comfortable, clean and convenient to The Woodlands, Tx.

Free shuttle driver was rude and did not want to drive us to the museum a mile away even though they advertised free shuttle to surrounding areas.

Very clean. I spilled water on the tile floor in the kitchenette and wiped it up with a white hand towel and there was no dirt on the towel after wiping the floor. Breakfast was good.

I would have liked to have my room cleaned since we stayed 2 nights. But other than that it was great!

We really enjoyed our stay here . The room comfortably fit our family with 3 kids and 2 adults . The AC worked well , the room was clean , beds cozy , pool safe , workout room a good size , walking distance to restaurants / Main event and free breakfast had everything we needed . I mean For the price , this was THE BEST place we have stayed . I already Told my husband we need to make another trip to the woodlands and stay here again .

We stayed Friday and Saturday night. The room was Stated it was handicap accessible but it was not. The bed were too high up for wheelchairs. Over all the room is very small.For wheelchair accessible and hard to navigate. The room had lukewarm water no hot water. On Saturday night, there was a large party or wedding on the roof below us.And there was yelling screaming and loud music for several hours.When reported to the hotel nothing was done. This will be the last time.I stayed in this hotel overall.It was not a good experience and I would not recommend it for anyone who is in a wheelchair.

Needed to mow property I had to walk a dog and grass was very tall. Did not keep coffee… full and fresh in lobby.

The room was great. Spacious and comfortable. Breakfast was disappointing