Krystal Monterrey

Explore Krystal Monterrey
8.2
Very Good
From 1,913 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Traveler Reviews Krystal Monterrey

Number of reviews per page
20
40
Top reviews
Maria
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hot Water not working properly, elevators, no coffe, no water, room was hot,
Maria
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Issues with hot water, low water pressure, room temperature was hot, they didn’t put coffe or water bottles
Sergio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All staff was very nice and helpful!!
Felix
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excelente ubicación, rodeada de lugares de interes , zona muy segura
Alejandro C
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was just okay.
Maira
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean
Colin
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great experience.
Erasmo
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was perfect. 👍💯💪
Roberto
icon-Family
Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Expedia y Krystal Hotels me robaron mi dinero. No volveré a pisar este hotel no lo recomiendo para nada
Pedro
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I did not had breakfast at the hotel
Cynthia
icon-Business Family
Business Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good surroundings, wishing walking distance to stores, malls, restaurants. There's a plaza right in front the building where you can sit to relax.
Frederick H
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very friendly, helpful, and competent staff. An unexpected benefit was the seeing the large flocks of parrots that roost in the area. The parrots congregate on the roof of a building next door to the hotel to drink water (condensation from the air conditioners?) in the evening and they are easily visible from the Krystal. The hotel management should find an ornithologist to identify the types of parrots and produce a guidebook. When I watched the birds there must have been at least 300 birds visible.
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Juanita Alejandra
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I noticed some little issues The bathroom need more clean up on shower and better showerhead, Sheets could be newer other than that everything else good, Near form restaurants and walkable distances
Isabel Azucena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We noticed the bar was never open this is inconvenient for us we always want to have some drinks in the evenings when we travel and pay for a hotel stay. unfortunately this time we never saw the bar open. Overall our stay was very pleasant the staff were very friendly and polite.
Karen
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

todo el cuarto olía a drenaje, las sabanas olían feo, para el precio del hotel esta muy cochino
Joel
icon-Business
Business
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hotel had a bad smell, carpet was dirty.
Carolina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent stay! The hotel is in an outstanding location—close to everything we needed. The staff was welcoming, the room was comfortable, and the overall experience exceeded our expectations. Would definitely stay here again!
Jose Elias Miller
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Puerta caida, por lo mismo los seguros no servían, sillón con manchas raras, pocas amenidades en el baño, la caja fuerte se descargó y mis cosas quedaron adentro, teniendo que llamar a mantenimiento,
Claudia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice place to stay. Extremely clean
Rut Azeneth
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I liked the staff
Number of reviews per page
20
40