Overall Ratings & Reviews Old Palace Lodge Hotel

Hotel was boiling hot, room was very hot and basic, for an executive room. Just a bar of soap in the bathroom, although reception gave me a shower gel when I asked and supplied a fan for the room. Shower was awful would only adjust to boiling hot or freezing cold. Front of house staff were friendly

1 towel Only 2 small pillows Toilet barely flushed No toilet brush No glasses

Can honestly say this was one of the grimmest hotels? I’ve had the misfortune to stay in in a long time. Despite apparently being a four star hotel, what they don’t tell you is this hotel appears to be a migrant hotel which also allows paying guests. Both the restaurant and bar are permanently shut, everywhere you go all you hear is screaming children, rubbish thrown everywhere, facilities all closed and the externals haven’t been cleaned in a long time. Our room not only had a waterfall shower that didn’t work, but the makeshift showerhead that was fitted was both broken and didn’t allow the mixing of cold and hot and therefore it was either freezing or scolding and no in between. The toilet you had to flush six times to get it working. The room was so hot that we literally couldn’t sleep in it and ended up having to spend time sitting in our car outside with the air-conditioning on just a cool back down. When we got into the room, there was one towel between the two of us when we asked for another towel we got the smallest bath towel possible which has stain stains on it, there was a very poor fan in the room however all the plug sockets were so badly positioned. We ended up having to move the bed so that we could actually get some air from this fan. Upon moving the bed we found half a packet of nuts left across the floor that hadn’t been cleaned and dust that I’ve been there for ages. This hotel is at best a two star and is an absolute lie that it’s a four. Avoid!!

Good

Room was dirty with toe nail clippings across the floor. Cabinets in the room were broken. No fan or air conditioning Website stated there was a gym and well maintained garden area. No gym and the garden was completely run down. Windows in the hotel were covered with sheets. Dark and smelly.

Room size was good and clean but pretty dated. No electric points nor light switch near bed. Electric points were in odd places. Drawers in room instead of desk to sit at. Bed was comfortable enough but walls pretty thin - could here music and snoring from rooms next to me. Walk to room was pretty long and lifts out of order. Made for a tiring trip from car to room with baggage. Staff were warm and friendly.

Gone drastically down hill since the last time i stayed there , the place is very dirty The room was clean enough but very tired Still housing a lot of homeless people

No bar, no restaurant, lift doesn’t work and full of families living in the rooms. Staff were really nice and the room was actually nice but it’s not a hotel. 90% occupied by people living in the rooms whilst awaiting being housed elsewhere. That’s fine but should not be advertised as a hotel on hotels.com!

We had 2 rooms. One was OK, the other was appauling! No furniture, useless shower and not clean. Add on no food or drink facility worth giving a miss until they restore this once great hotel back to a standard expected.

Really amazing

Was a nice hotel I’m sure, but they is lots of noise from screaming kids now and no place for breakfast.

Lovely room. Spacious and clean.

Cheap accommodation but decor tired. Whole hotel smelt strongly of curry. Very uncomfortable bed and poor shower. It was clean though and staff were nice

Very pleasant, recently renovated hotel in a quiet location in Dunstable. Rooms were clean and comfortable, bathroom was great. Only downside (for a recent reno) - no USBs in the room. Almost everyone carries a USB rechargeable device these days, and it's remit of hotel not to provide USB ports, and require us to carry an adaptor. Also, my room had no bedside lights whatsoever and no way to turn off the room light from the bed. Currently no food or drink on site. Though there are walkable options.

Terrible! Curtains all closed downstairs. No food or drinks available. Only 2 bulbs working in the bathroom and 1 was flashing on and off. The shower head was broken and only two out of the 20 parts filtering water were working. The temperature outside was 25 degrees yet the hotel still had the heating piping out and it was a ridiculous temperature inside the hotel itself. It was impossible to sleep. The hotel was housing immigrants and they were cooking food for themselves inside the hotel. It was a terrible experience and would never visit again!

AC didnt work in the room and he room stank of cigarette smoke

Very nice room and nice staff. The entrance hall when we areived was very dark and there was stairs that you could of easily tripped over on as so dark.

OK

It was rated as a 4 star hotel… maybe in its hay day. It’s a 2.8 star at best.

Appears to be used as a migrant hotel. Ver poor state of repair. It looks to have once been a good place, not any longer. Spent an hour there and drove home.