Overall Ratings & Reviews The Smart Hotel Hatyai

The hotel location is close to Central Hatyai. There is plenty of parking. The room is comfortable and clean. Recommended for those who want to bring families and small children. Most importantly, it is free from ghosts. Hehe😅

The hotel is comfortable and the staff are lovely and friendly. 😊

The staff very good.. hari pertama sampai, bilik problem, they transferred us to another hotel by themselves.. another day we come back they upgraded our room without any additional pay..

Very strategic place. Peaceful from traffic. Staff friendly … will repeat next time when going to hatyai.

Toilet too smelly another OK just toilet smelly not good for my feel 😩.

ไปรอบที่แล้วดีมากๆเลยมาพักซ้ำ แต่รอบนี้พนักงานหน้าแผนกตอนรับทำหน้าไม่ค่อยดีเลย อย่างอื่นดีหมด ห้องดี แสงในห้องก็ดี ใกล้กับเซ็นฯ

ห้องจริงเก่ากว่าในรูป แต่ราคาสมเหตุสมผล มีที่จอดรถใต้ตึกและลานโล่งฝั่งตรงข้าม ลิฟท์มีตัวเดียวและช้ามากๆ

พนักงานน่ารักมากกกกกใจดี ยิ้มเก่งทุกคนเลย💖 ห้องพักกว้าง สบายมากกกก กลับมาใช้บริการอีกแน่นอนค่ะ 🫶

Kamar bagus, lokasi hotel dekat dengan night festival mall. Tersedia welcome drink dan coffee gratis yang bisa di minum setiap saat. Sarapan model di sajikan. Hotel menyediakan bus antar jemput gratis sesuai dengan lokasi yang di tentukan. Hati hati dengan masalah handuk, karena sewaktu cek in kami tidak memperhatikan handuk yang kena luntur dan ketika cek out kami di minta pertanggung jawaban. Hal ini kami tolak karena bukan di sebabkan oleh kami.

Fantastic location real peaceful and quite sleep because the location is off the main road just a few meters away from makro.

Very loud in the morning, 7-8 a.m. The knocking on the door was so loud that I couldn't sleep. I opened the door to see that the housekeeper was knocking on the door of the next room. It wasn't just one room where the sound was heard. When the door was closed, there was a loud bang. Talk loudly Not considerate of other customers who need rest

Semua nya baik termasuk servis dari kaki tangan yang happy go lucky

Layanan staff sangat baik, bilik bersih, cantik sangat selesa, will repeat again. Thank you

The hotel was really clean and the room are well maintenance. The staff are really friendly. Recommended to stay when you are on holiday at Hat Yai

ห้องพักสวย นอนสบาย สะอาด แอร์เย็นฉ่ำ พนักงานต้อนรับดีมาก

โรงเเรมดีมากค่ะเเต่เเขกคนอื่นที่เข้าพักไม่มีความเกรงใจสักเท่าไรปิดประตูกันเสียงดังมาก ยิ่งลูกค้าที่เข้าพักที่มีเด็ก วิ่งหน้าห้องเสียงดังสุดๆ เเถมเเขกบางคนมาเคาะประตูหน้าห้องเราก็มี

Great experience. Room is clean and spacious. Have free shuttle to central festival, asean Market and bus station.

One employee has bad service. don't care about customers Let customers sit and wait until they walk in and ask themselves. Spoken in a disrespectful tone, very slow service, told to check in at 2 p.m. go somewhere else first So I came in again at almost 1 pm. still can't check in Employees should check the information well before the customer has booked. Let customers sit and wait another half hour. The room is not very clean. There is still dust and hair. Book a room size of 30 square meters, but the room is very small. Key card deposit 500 ฿ but only get one card There is no coffee in the room. only water very small bathroom The toilet lid must be closed when going to the bathroom every time. the shower water is not strong The room is not soundproof, loud noise throughout, every room closes the door loudly. In the air-conditioned room, it's cold and then it's hot. Went to stay for the first time and then lost the feeling and never went again. The worst service, never seen a place to stay that bad.

Overall the hotel is good and the rooms are spacious.

Great Service, Good Location near Central Festival, a lot of car Park and helpful Shuttle Service. Overall, is very good. RECOMMENDED.