The Smart Hotel Hatyai

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Overall Ratings & Reviews The Smart Hotel Hatyai

Traveloka (356)
Other sources (54)
8.6
Very Good
From 356 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.0

Location

8.4

Service and Facilites

8.6

People often mention about The Smart Hotel Hatyai
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Accessibility (6)
Staff Friendliness (6)
Room Space (6)
Distance to City Center (5)
Surroundings (5)
Ambiance (5)
Bedroom (5)
Family Friendly (4)
Wifi (4)
Check-in/out Time (4)
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Traveler Reviews The Smart Hotel Hatyai

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Customer reviews
S***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The service staff met my needs, and the price was reasonable.
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J***H
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 4 week(s) ago
We chose this hotel because they mentioned they have free shuttle to Central Hatyai and Makro. Upon arrival and check-in, we double confirm again the timing interval. The front lobby staff said every 1hr have, just call them first 30mins before to confirm the slot. So we called the lobby for a slot, but the staff said no shuttle. Only one shuttle at 6PM. Then we mentioned, just now at 2PM the staff said every 1hr have. Then end up we took our car out. After that, at night time we asked again the front lobby staff, for tomorrow morning timing. She said tomorrow only 6PM time. Only one shuttle. So it is not every hour they have shuttle! The way the other staff upon check-in mentioned it with her attitude that is not so friendly, and also we don't know why must more than 5 staff wait at the lobby counter talking to each other when guest want to check-in. So not comfortable. If we know they only have one shuttle and one timing like this, we will not choose this hotel in the first place! Waste our energy.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The rooms are clean and smell great. The staff provides excellent service. I've never been disappointed when I stay here.
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Mary L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
Overall was ok except for room size. Advertised as 30 m2 but definitely not that size. Beds were comfortable. Bathroom was very small. After shower, half the floor will be wet. No coffee or tea provided. Only 2 bottles of drinking water. Hair dryer and kettle available. Limited parking inside building and had to park across the road, but there was no security guard. Deposit: 500 baht. Staff can speak English and were friendly. Room 504 is facing Makro and woken up early morning with trucks going in and out.
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Kenneth c.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Good, will return to stay at the hotel again.
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Mohd S. A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 42 week(s) ago
The hotel location is close to Central Hatyai. There is plenty of parking. The room is comfortable and clean. Recommended for those who want to bring families and small children. Most importantly, it is free from ghosts. Hehe😅
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A***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 60 week(s) ago
The hotel is comfortable and the staff are lovely and friendly. 😊
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f***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
The staff were very good. On the first day of arrival, the room had a problem, they transferred us to another hotel by themselves. Another day we came back, they upgraded our room without any additional pay.
2 people find it helpful
U***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 94 week(s) ago
Very strategic place. Peaceful from traffic. Staff friendly… Will repeat next time when going to Hatyai.
1 people find it helpful
Woon
icon-origin-TRAVELOKA
6.4
/10
Reviewed 103 week(s) ago
Toilet too smelly another OK just toilet smelly not good for my feel 😩.
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K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 106 week(s) ago
ไปรอบที่แล้วดีมากๆเลยมาพักซ้ำ แต่รอบนี้พนักงานหน้าแผนกตอนรับทำหน้าไม่ค่อยดีเลย อย่างอื่นดีหมด ห้องดี แสงในห้องก็ดี ใกล้กับเซ็นฯ
1 people find it helpful
wanwisa wongchanna
icon-origin-TRAVELOKA
8.5
/10
Reviewed 107 week(s) ago
ห้องจริงเก่ากว่าในรูป แต่ราคาสมเหตุสมผล มีที่จอดรถใต้ตึกและลานโล่งฝั่งตรงข้าม ลิฟท์มีตัวเดียวและช้ามากๆ
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Janna L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 112 week(s) ago
พนักงานน่ารักมากกก ใจดี ยิ้มเก่งทุกคนเลย💖 ห้องพักกว้าง สบายมาก กลับมาใช้บริการอีกแน่นอนค่ะ 🫶
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Lina S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 120 week(s) ago
Kamar bagus, lokasi hotel dekat dengan Night Festival Mall. Tersedia welcome drink dan kopi gratis yang bisa diminum setiap saat. Sarapan model disajikan. Hotel menyediakan bus antar-jemput gratis sesuai dengan lokasi yang ditentukan. Hati-hati dengan masalah handuk, karena sewaktu cekin kami tidak memperhatikan handuk yang kena luntur dan ketika cekout kami diminta pertanggungjawaban. Hal ini kami tolak karena bukan disebabkan oleh kami.
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Girishan L. R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 128 week(s) ago
Fantastic location real peaceful and quite sleep because the location is off the main road just a few meters away from makro.
1 people find it helpful
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ดนยา ด.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 133 week(s) ago
Very loud in the morning, 7-8 a.m. The knocking on the door was so loud that I couldn't sleep. I opened the door to see that the housekeeper was knocking on the door of the next room. It wasn't just one room where the sound was heard. When the door was closed, there was a loud bang. Talk loudly Not considerate of other customers who need rest
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Azizan M. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 134 week(s) ago
Semua nya baik termasuk servis dari kaki tangan yang happy go lucky
1 people find it helpful
ANI D. B. M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 134 week(s) ago
Layanan staff sangat baik, bilik bersih, cantik sangat selesa, will repeat again. Thank you
1 people find it helpful
Dwie S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 134 week(s) ago
The hotel was really clean and the room are well maintenance. The staff are really friendly. Recommended to stay when you are on holiday at Hat Yai
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TheLastFriend
icon-origin-TRAVELOKA
8.5
/10
Reviewed 136 week(s) ago
ห้องพักสวย นอนสบาย สะอาด แอร์เย็นฉ่ำ พนักงานต้อนรับดีมาก
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