N***n
Leisure
5.0
/10
Reviewed 22 week(s) ago
The hotel opened for normal room reservations, but upon arrival, they informed us that all rooms were full.
They told us to contact another hotel instead. The room at that other hotel was terrible – the bathroom was extremely cramped and filthy – and it was cheaper than what we paid. It was unacceptable. If the room wasn't ready, they should have canceled the reservation for the customer.
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