Overall Ratings & Reviews Booth Net Cafe & Capsule

The receptionist is grumpy and clean.

Clean and good location. Shower only need to pay ¥100 more then you will get towel and key.

Rooms are clean, with free drinks and ice cream. However, it is quite inconvenient, male staff still go in and out of the women's area, there are no locker lockers, only 2 bathrooms, 1 bathroom, poor soundproofing.

The air conditioner is too cold, can't sleep. Do not allow luggage to be returned when checking out. Want to send back must pay. Bath to pay. After checking out, sitting in lobby waiting for the airport arrival time, do not sit. Generally do not like. About cleanliness, 10 points

The hotel location is very strategic, the model is unique and fun.

Not really satisfied with this hotel.. except the strategic place and cleanliness, I just realized that the facilities that we have to pay for 200¥ from the booking information, it is for shower.. so everytime you want to get shower you have to pay 200¥ for 30 minutes and the time will start from the moment you pay and pick up the key for shower room until you come back to give the key back on the other floor of your room.. if you go more than 30 mins, you have to pay more 200¥ .. it's just same I think for toilet (not really sure because it's written in Japanese), more than 10 minutes you in toilet room, you have to pay 200¥.. there is tv in your capsule but have to pay 300¥ to watch it.. Fantastic ! after check out, you have to take out all of your luggage because they don't have luggage space and for women room, don't be surprised because the man staff will always come into women area for cleaning and checking all day long.

It was quite a nice hostel with clean capsule pod and facilities. Location was excellent. They give free soft drinks and soft ice cream. However I think they have annoyingly inefficient system. You enter from 7th floor, then given access to the room on 6th or 5th floor which is accessible by stairs only. When you want to shower you have to report to the reception on 7th floor, pay 200 yen where the 30 mins countdown begins, then quickly rush to 6th floor again to shower, and then back to 7th floor again to stop the timer and return the towel. If you forget the 200 yen they won’t let you shower first and pay later (which is ridiculous cos who wants to run away with 200 yen anyway), so staying here requires lots of going up and down the stairs (which is annoying if you’ve had a long day of walking). I personally don’t mind the 200 yen but they should improve the system for example by giving shower coupon or something to reduce the number of times needed to go up and down the stairs. Staffs could be more customer-centric and flexible by letting the guest shower first and pay later if they forget the 200 yen (after all, they could have charged it before the guest checks out!). Seems like cleaning is not done daily if you stay for more than a day, and the male staffs would enter the female area many many times for checking / cleaning (which is usually not the case in many gender-segregated hostels). Staff’s English is limited (normal in Japan). It was overall a decent stay for me, thanks to the location, but next time I will find a place with better system and value.

The hotel is right in the heart of Tokyo, surrounded by bustle. The hotel is clean but does not like the service here. When I check out, I have to let Vali 1 hour to eat breakfast and get back. But they are determined not to give and take away always. Makes me have trouble pulling a big suitcase to find a place to eat. And the area is divided into two zones, the women's and the south. The women's area should not have been given to the male administrator in this area, but should have allowed female administrators to take care of the area. Although the women's section also serves the women's room, sometimes I still manage to look after myself instead. Are they going to look at us noisy, or unhappy? Keep on looking at me makes me feel uncomfortable as being guarded.