The room not updated, a little old. The bathroom needs improvements.

Close to the beach. I did’t like no hot water, no WiFi, no tv for 2 days, broken oven, room cleaning every 2 days, staff not available, leaking toilet, noise late at night, no coat hangers, small dressers, small closet, cold water in shower, staff didn’t speak English, and info provided was inaccurate.

One of the worst hotel I have stayed. Dirty, toilet didn’t work, rooms are way to small . And poor location

Everything was great if i go i get the same hotel thanks

Simple hotel , close to the beach , on the quiet side of town , will need a car to get to the ammenities .

Very basic hotel. Sketchy wifi. Bags of garbage and used bedding in hallways and by pool. No bottled water available even for purchase.

It was ok but Internet are not so good!

Had a room with bed and very small table and chair and shower. Lighting was very very bad

Location/Amenities poor for the price. We stayed for 12 nights in February: 2 couples shared the grand loft 2 bedroom with kitchenette.To be fair,this was our only option as we had trouble finding any place that had vacancy anytime during the month of February.The location is not ideal (not near the downtown, not on the beach) and the pool/common areas were so tiny and poorly outfitted that we were not able to sit and relax outside. The room itself had only the barest of amenities - minimal kitchen supplies, no soap, hand towels, face cloths or bathmats for the bathroom. We had to ask for a coffee maker, toaster crapped out on Day 3. The main area (with one bedroom on either side) was completely filled with an oversized dining room table, chairs and a china cabinet which made it difficult to get to the other rooms. The beds were OK, a bit softer than many others we saw/felt, the bedding was fresh and clean and changed most days. The A/C and fans worked really well and were quiet. None of the desk staff spoke English; we had to pay our total bill in advance when we checked in which was unexpected and not the practice at other hotels in the area (first warning sign!) Bring your earplugs -neighbourhood dogs barked incessantly through the night and roosters started at 4 am. We loved this little town and it's beautiful beaches - we will be back to Guayabitos but would not stay here again, this little hotel just has not enough going for it to justify the cost per night

Warm water (not hot) in the shower only. Bottled water provided only when asked, not offered. Extremely loud area, at all hours. Rooms are in fair condition, but are in need of some repair. Bathroom was clean, but mold was evident as it was everywhere. Also, not hot water in the bathroom sink, which was also in need of repairs. The beds should be replaced as the mattresses have seen their day and are very uncomfortable to sleep on. I personally would not recommend this location and I will never stay there again.

Liked that was close to the beach, a few blocks away. I did not like that there was no phone, no coffee even though they had a coffee maker, minimal cookware to use, no wash cloths just towels, no tissue dispensers just a huge loose roll of toliet paper, no food service, even breakfast on the property like advertised. No security locks on the room door. Had no help getting my luggage up to the third floor, no elevator. Left as soon as I woke up, need to update your post on this place.

You get what you pay for. Beds were clean enough and I was only looking for a two night gap fill but there was mold on the ceiling in the bathroom. Towels were clean but my hand towel had old blood on it that should have made that towel a throw away. the rest of the towels were clean. But, you get what you pay for.

We were very disappointed in our room. The photos on the website were very deceiving as to what you were getting for what type of a room plus the room was very expensive for what we got. It cost us $111 Canadian to stay here which according to you guys was 50% off!! The room was worth maybe $30/nite!! Bathroom was scuzy!! Not a drinking glass or bottle of water in the room and we were told by others not to use the tap water as there was ecoli in the water. Had to walk a long way to finally find a place to.buy bottled water. No toiletries in the room so could not even shower as usually hotels have little packages of shampoo, etc. finally got some towels after we asked. Black spots all over the concrete walls which I think was mold. TV did not work at all. Pool area was disgusting. Pool did not look appealing and they had dirty pails and garbage piled up there. Feel we should be entitled to a refund or at least some of our money back!! Front desk could barely speak English. We asked about getting upgraded and they wanted another $860 pesos! They said we had to contact you to get the upgrade paid for and of course there is no way to contact you guys!! Sent an email and got a reply that it was not a monitored email so that was useless!! So needless to say I am a very unsatisfied customer and would never stay here again!!!

The worst experience ever, When we got the keys to our rooms and as soon as we opened the door there was a foul smell. We thought that it was just because it's an older Hotel, but once we got to the beds OMG. There where stain with some Purple paint and the pillows had Rat Urine and Poop. It was the most disgusting thing ever. We had to get our things and left, as I was getting my luggage a big Ran jumps out from the Closet. I went over o the Lobby to try to get another room and they said that they had no other room available. I could not stay there so we had to leave. Will NEVER EVER go there again. I do not recommend it.

I came to get the room, and was not ready yet I do have to wait for more than an hour for it. We went to the beach and they gave us only 3 beach towels, they had not enough clean towels for we all 7 people, then when we came back from the beach they told me that they allowed two beach towels per room only, and we went to shower to our room and was not water in the shower room, they forgot to turned on the water pump earlier, so, all the rooms had the same problem, We went to shower down stairs to the swimming pool and after shower we tried to come back up stairs to dress up, and they stop us and say the we should dried down stair before go to our room. So, a big disappoint all over the stayed time, GOOD that my stay was only for one day. Other wise I will be looking for another hotel around. I would not be staying for longer in that place.

Close to the beach. Bed had sand still after being made. No towels for kids, adults only. Towels weren't replaced. Toilet wasn't cleaned all during out stay. Night shift office staff was very helpful. For the price can't complain too much.

Great, clean,hotel and great services, near the beach. Great experience

The place is nice enough. It’s very inexpensive and cute but I had $100 stolen from my bag when the room was cleaned.

Room was very clean, kitchen well stocked by Mexican standards. More cupboards for clothes than standard as well as very nice bathroom and large compared to some other places our friends stayed. Good sized fridge and very helpful staff. Close to beach ..a 2 minute walk. Restaurants on beach close by. A little further from centre of town but walkable and safe area. Comfortable beds. Daily room cleaning. Pool is small but we used the beach anyway. Modern air conditioner unit if needed....very quiet. Would suggest some towel racks...only thing missing.

First two days no drinking water, had to walk around hotel till I found a bottle of water in the common area then I had to buy my own water dispenser because it was not provided. Maintenance sink and shows leaked severely and was not tended to when informed. wasp nest above table on common area. And not removed when informed. No one at front desk all day. Had to ring for staff to come out of his room all day long to attend to guest, Housekeeping: towels were a hit and miss if they were supplied, even when housekeeping was being tipped. Bathrooms were not wiped down during stay. maid caught napping in one of the rooms while on shift. Dead plants and dirty dishes in common area the whole two weeks I was there. Same dish's sat there and was added too the whole time.