VS
Vénaïg S.
Leisure
8.5
/10
Reviewed 2 week(s) ago
The infinity pool is amazing. Access is difficult as the road is very steep. We had multiple incidents during our stay, but the biggest one was the following. For clarity, we booked a private villa with a private pool. My teenage daughter was enjoying the property when two workers went to fix something under our private pool, accessing our villa surroundings where we assumed we would be alone. We have not been informed upfront, and it felt like a terrible intrusion. We were two women traveling alone and never expected our privacy to be intruded in such a way by two men in a Muslim country. When we informed reception, they said it was only miscommunication as they assumed we were still in the common area having breakfast, but we informed Abdul, the receptionist, that we were going back to the villa after he confirmed that the cleaning of the villa and of the pool was done. So it was very clear where we were, and if any miscommunication happened, it was between the hotel team. We were offered complimentary breakfast, but it didn't make up for the trouble. The lady receptionist is amazing and has been supportive during all our stay. She made everything for us to feel welcome.
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