Hotel is cute and has potential, great location for walking to FedEx Center - it has not been kept up. It is need of deep cleaning and revamp of carpets. Rooms and general areas did not feel clean.

It was nice, directly across the street is busted buildings,

Great location to everything.

Good enough

The gentleman that checked us in barely said 5 words to me and didn't tell me any information about parking or the hotel until I asked. Also no luggage racks so we had to make two trips to get all our stuff to the room, and the parking garage is not easy to get to (you have to walk outside and around the hotel to get to it). The room was just ok- tub drain was clogged so we had to wait about 30 mins between showers for the water to fully drain out, cracks in the grout so water is definitely seeping in, also needs caulking around tub and floor tiles, also there was a large opening under the sink that seemed to go under the floor, pillows were also horrible!! The area is also extremely run down and does not feel safe with homeless yelling at you & your kids.

Too bad the restaurant was closed. This would have been an added bonus.

No restaurant or bar and carpets looked old and frayed. The room halls had a smell. The mattress was the worse I have ever “tried” to sleep on. Lumpy and uncomfortable. I didn’t sleep for three days. The area is very derelict. Boarded up buildings all around. Very uncomfortable feeling when walking outside to the car. No parking attached, street or a structure next door.

Nice clean room, friendly service. Very basic breakfast but fine. Easy parking next door. All the main bits of Memphis within walking distance. Lots of bars and restaurants nearby. The only disappointment was the hotel bar, which looks really nice and is fully lit up was not open. A shame a it would have been good to get a drink at the end of the day at the hotel.

Good location, notany dining options nearby

Deception on the listing! Room was dirty! No restaurant or bar. View was an old building all boarded up. Listing shows a beautiful hotel with grand events & amenities. It was more like a place for drug heads & prostitution. Never book this place!!!!

Overall the hotel was very nice. Great location downtown with restaurants and their minor league baseball stadium in walking distance. The hotel's restaurant was closed during our stay, but the staff was great.

The hotel was quirky and fun, the staff was friendly and attentive, and it was a great location.

It was a great experience. We loved the room and the peaople was so friendly ans made it super easy. Excellent service.

Restaurant and bar closed due to “renovation”. Good location and desk staff were excellent. Sadly the whole of Memphis is in a bad state of repair.

It was good but there was zero breakfast except muffins and juice. Not really acceptable with the price. Hard to park but room was nice, clean and comfortable!

This hotel is fabulous. Central downtown location that allows you to walk to many attractions. Room was clean and very tidy. Quiet rooms and nice windows for viewing people walking to work and starting their day. Hotel offered complimentary coffee and breakfast too. I would stay at this location again in the future. Parking and food are available right next door which are both convenient and handy too.

The pictures of this hotel are significantly better than how the hotel actually looks. It’s a nice hotel overall but some areas are dated and need fresh paint. When I stayed here I was told the bar/restaurant was being renovated so it would be only open for the continental breakfast. The “breakfast” consisted of stale danishes, muffins, juice, granola and yogurt. No serving utensils and an extremely limited amount. Once the single platefuls were gone, they stated that was all they had, regardless of how many guests they had. Parking was in a deck next door and was an inconvenience because you have to call or text the company to be let out of the gate each time you had to exit. Overall it’s a decent hotel and I would stay here again only for 1 or 2 days.

I was placed in a room where they were working on the sink took some time to transfer me to another. No one assisted with the transfer

Did not like the no parking for the hotel. There is a parking space right beside location.

The hotel was in walking distance of local attractions. The restaurant and bar in the hotel was closed the whole time we where there and that was a big letdown