The room, bedsheets and furniture were all clean and free of stains. The bathtub plug wasn’t working properly. During our day, it was quite the heat wave so we had to leave the balcony door open to enjoy some airflow.

An excellent hotel, we were sad that we weren't staying longer and plan to return. The hotel itself is beautiful, with historical pictures of Zakopane adding to the charm. Everywhere is spotlessly clean and furnished to a high standard. All members of staff we encountered on reception and in the restaurant were friendly and helpful. The breakfast was good, with local specialities. The restaurant's menu features local dishes too and does have vegetarian options, which had otherwise been more difficult to find in Zakopane than in other parts of Poland. The location is great with trees and a lovely lawn, just a short walk through a pretty park to the centre of Zakopane.

Great location. My room had an amazing mountain view.

The hotel is an easy walk to the main shopping and eating area. Beautiful views of the nearby mountains. It is quiet and the room was fine. Being American it was not comfortable in the European style bedding. They don’t have a top sheet. It is only a fairly heavy blanket which made it too hot as the weather was very warm. Even with the window open. This was one of many stops all around Europe and it was the same in all hotels. I would certainly stay there again though. Breakfast was good!

Lovely picturesque traditional hotel with friendly staff and very friendly helpful staff. Need to update to match sister hotel in krakow with usb points and the shower head was very wobbly. Definitely stay here again as so close to town and everything else. Beautiful view of the mountains

Very clean, good wifi, excellent breakfast, modern and spacious rooms with roof top lounge deck that gives stunning alpenglow sunset over the mountains.

Breakfast was yummy with lots to choose from - coffee maker was a plus. Staff was kind and the room was clean

Absolutely loved it, wish we could stay longer.

Breakfast was varied and fresh.

Most of staff friendly, great selection for breakfast.Very small jym with outdated equipment.needs to be refurbished.Going back soon,love Zakopane & the mountain 🏔️ s.

Staff ok, breakfast super

Breakfast was just excellent. Enough options for a great brekfast.

Staff are terrific. They do not provide facial tissue in rooms. Towels are very old and cheap

Great location and affordable

I recently stayed at this hotel and had an outstanding experience from start to finish. The rooms were clean, comfortable, and well-appointed, with everything I needed for a relaxing stay. The location is perfect—close to local attractions yet quiet enough for a peaceful night's rest. What truly made my stay memorable, however, was the exceptional service at the front desk. I want to give a special shoutout to Mr. Wojciech, who went above and beyond to make me feel welcome. From the moment I checked in, he was friendly, professional. I’ll definitely be returning and highly recommend this hotel to anyone visiting the area!

Great location parking on site excellent breakfast

Fabulous place to stay. Beautiful, clean, excellent staff, great location, delicious breakfast.

It was a nice hotel in a good location. Around a 5/10 minute walk to the main town street. Staff were always friendly and approachable. Was lovely and extremely quiet throughout the night. I personally found breakfast lacking but it was more suited to the Polish taste (which is understandable considering it's a Polish holiday resort)

EXELENT

Big rooms. Very good breakfast. Convenient location and parking.