The front desk staff needs to hear me out with my concerns over the phone instead of cutting me off

Grwta place amazing breakfast had a great stay

Ok

Hot tub was like Luke warm. And one night it was just sandy on the bottom. Towels go fast

Breakfast was not so wonderful. Food was not put under warm it was just put in ceramic dishes so was not very warm. Never used the pool hot tub. The cost of pet for one night was $100.00 ouch. That was good for 6 days. I asked is there a rate for one night she said no. I will be checking another motel next time in Edmonton.

Great stay. Good location close to WEM.

I was told on the phone that checking in with a debit visa that there would be a $200 dollar hold plus the amount for the room but when I got to the hotel, they told me it was a $500 hold plus the room. I was taken back a lot. To be told one thing on the phone and another in person. That is ridiculous. Other than that the place was nice and clean and friendly.

Our room was very nice and the breakfast was excellent with a very good variety of food choices, including yogurt, fruit, bacon, eggs, pancakes, potatoes, toast, bagels, donuts, porridge, quesadillas and fillings.

Breakfast was great and staff very friendly and helpful

Good location. Parking lot is a little small if you are towing a trailer.

Hotel does not have the water machine or ice machine. I have been to other hotels and where they don’t have water machine, they give complimentary 2-3 water bottles and rest you can purchase. But here they don’t offer any complimentary water bottle. If you ask they can bring you in a jug and glass. The one water machine is in the gym area only and I don’t see anyone using the gym and ma

This place is my go to, kids love it here. Staff when checking in make you feel welcome. 😁

Property team very supportive

Absolutely perfect. On site dining was great food and price. Zero complaints.

Loved the room, it was very clean and roomy. A little noisy from doors being closed, but people were quiet during quiet hours. We did not get a chance to use the pool and hot tub. The staff were very friendly and courteous.

They didn’t have ear plugs, that surprised me. The breakfast was great and we enjoyed the pool. Would stay there again.

Clean - good breakfast

everything is great

This is an excellent hotel. It is always our go to when we go to Edmonton.

Amazing staff, clean well maintained building. As for the beds we found were not comfortable, and flat pillows, woke up quite a bit tossing and turning. Breakfast was really nice, similar to other hotels-> bacon or sausage depending on the day, waffle, pancake or French toast rotation days, I appreciated the fresh cut fruit, yogurt, and oatmeal was refreshing, they also have bacon bits, tortillas, scrambled eggs, shredded cheese, salsa, mixed berry compote, orange juice, apple juice, oat milk, skim milk & 2% milk. Along with that, bagels, muffins, breads with jams, cream cheese and butter available. Overall super happy. The beds were the only thing me and my husband both agreed we had a really hard time with. Our backs were really messed up by our last 4th night.