アメニティグッズの交換があまり良くなかった、掃除も完全でなかった

Great value hotel, clean, efficient, well situated.

Shuttle bus every half hour from the hotel to main gondola, 10 minute journey, it’s ideal

The shuttle was great hotel was very clean and modern

Room could have been a lot cleaner, random hairs all over combined with crumbs in the bed. The dryer was very mediocre on property, with no notification that the on property restaurant would be closed during the majority of my stay. However, for the price, I was not expecting much so it nearly still met my expectations - yet I somehow still feel disappointed.

Friendly staff, clean rooms, great breakfast, delicious apple juice!

Lots of cubby space in the rooms. Good breakfast, great staff, timely shuttle service.

The location is very convenient and the shuttle is very nice! It would be nicer if the shuttle came a little more often and ran a little later but it was nice to have the option. Everyone who worked at the hotel was extremely friendly and spoke great English, Mudge was exceptionally helpful. The beds were pretty uncomfortable (very firm) but the staff was willing to bring up additional pillows and duvets as I was a little chilly and that held immensely!! The room also had a heater that was quite toasty and comfortable. There is a place to do laundry but the dryer setting did not work very well so we air dried everything in the room. Everything was very clean and the ski/snowboard storage area was very nice as well. The restaurant (Elements) was affordable and delicious as well!

Newly innovated, clean room, good lighting, modern bath.

It was very cozy, the breakfast was great, and the shuttle bus was convenient.

Perfect

Overall a really pleasant stay, very welcoming staff

This hotel was amazing for our first time in Niseko. The room was perfect, we enjoyed the free breakfast and bar daily, and loved the shuttle system to and from the mountain. I would absolutely stay here again!

Unreal experience! Chris the driver really helped us out!

Perfect spot just off the beaten path close enough to walk everywhere but far enough away that it is quiet.

Great location and reasonable for skiing at niseko. Staff was very friendly and helpful. Shuttles to the lift ran often and on time. Definitely would stay again

Clean，。simple design, has parking available

Staff are very helpful and friendly.

Excellent accomodation, shuttle bus was extremely helpful - only downside was the attached restaurant was closed at some points due to staffing issues - but when it was open it was very good.

Located in quiet area. Shuttle service is very good. For a fairly new building there are some disappointments in terms of comfort; Heating in the room is poorly controlled and showers are not equipped with pressure static valves maintaining constant temperature.