Overall Ratings & Reviews Regency Inn and Suites

The property was very clean, staff was very helpful at check in which i appreciated after a hard day of travel. the only issue that we had was that online it showed to be a smoke free hotel, and once we arrived at the room it was in fact a smoking room. it did not smell of smoke but there were ash trays on the bedside tables and a few small burn marks on the side of the jetted bathtub. over all it was a pleasant experience the presence of smoking in the room just caught us a bit off guard. i will state that usually I try to book hotels that do not allow any smoking as I have asthma and it can sometimes be triggered by the smell of smoke, but there was none. leading me to believe that the staff does an incredible job cleaning and airing out the rooms.

Friendly

enjoyed it. loved the layout and how big the rooms are

Pretty good

Horrible

I have stayed here many times. The manager is super nice. Price is decent. Rooms are clean and most importantly the doors lock securely.

The manager of the property was awful

👍

The staff was VERY helpful and polite. Room was nice with a very large kitchen. Walk in shower. Few amenities as this is an extended stay hotel. No Kleenex, but had soap, shampoo and lotion. Generous with towels, but they weren’t big fluffy ones. Located in a safe area.

It’s nice that the room has a partial vinyl floor not just carpet. It’s helpful that we were given a first floor room for my disabled child. There are no room coffee makers. The deadbolt had been smashed off the door and the door was dented from whatever force knocked off the deadbolt—made us feel unsafe.

It was greatb

Room smells like mold sheets had burn holes toilet flushes weak some furniture was broken

It was an evacuation stay.. bed was a lil uncomfortable but in all it was a good hotel

It was big and had a refrigerator, sink and small stove

Very poor maid service I was staying there for 3 nights decided to checkout early due to room not getting cleaned for first two nights and upon arrival fridge had mold in it.

I dont anything about the property because they wouldn't allow us to check in. Their reason was i hadn't paid the full amount. I used a reward night thru hotel.com and the remaining balance was 9 dollars and change which i paid. The phone number they have listed DOES NOT WORK! My friend was arriving before me and had to had his phone to the attendant. When i spoke to the attendant and gave him the confirmation number and the name the room was under along with my name who paid for it thru the app he refused to talk to me. My friend was told to leave the property.

Awesome service , last minute reservation went super smooth Awesome rooms

The worst hotel Ive ever stayed in . Rock hard matress and pillows. The tv had no sound. You do not want to stay here.

Received smoking room instead of non-smoking. Sheets were bad, stained and burned from cigarettes'. Did not do housekeeping on two night stay. Would not stay there again.