The room was spotless, the service A1.The hotel ambiance was very peaceful, beautiful swimming pool, scenery hotel location. The food was good but not enough refined choices. Thanks!

Very nice willing and friendly staff , so many thanks for Ramish he was available all the time to make our stay nice and comfortable Something I don’t like is not all bed sheets are in the same brightness some seems to be yellow.

Just a beautiful hotel with beautiful vibes. Loved our stay.

Good room breakfast and dinner good

Staff were excellent!! Customer service was really good!!

Nothing unique

We booked for 4 nights for 4 couples at The Mountain Courtyard but at 10pm the evening before I received an email to say that due to a 'technical fault' we would need to spend two of our nights at the sister hotel, Forest Canopy, just 1km away. Although frustrating, this turned out for the best as the Forest Canopy staff and dining experience is far superior. The rooms at Mountain Courtyard are good - we had a studio - and the surroundings are pleasant. Where the hotel falls down is the standard of service. Staff are not particularly pleasant, nor attentive and not well trained. They really need to take lessons from their sister hotel where the staff can't do enough for the guests.

If you wish to spent sometime with nature and free your mind. undoubtedly go for it.

dryer should be kept in the bathroom .

Both the room and the setting were awesome, looking out into the mountains was lovely. Food was great and the staff were helpful and generous.

staff courtesy and staff being so well informed about the sight seeing locations.

Beautiful location. Could be better in terms of entertainment options within resort

great views from hotel room. in a quiet location but away from things:not good if you wish to visit the town or walk. staff are very friendly. although a new hotel there are, alas, repairs going on and signs of decay. some pubic spaces lack character. this being said, the hotel is good value and my stay was very pleasant

The daily rate was very expensive compared with say Munnar, facility location is nice in the hills, but the building is a bit tired looking, need cosmetic maintenance. Breakfast and dining halls are just big sheds with benches. There is no air conditioning as its mostly cool, but we were in December winter days. Cleanliness is just OK, very few towels and amenities in the room, no safe box. Big gaps in the doors and windows, so outside noise from outside people and buses was annoying. Internet is very SLOW, and minimal TV channels, mostly local ones. Hard bed and pillows, no bedside tables, and hot water was slow to come. Dinner and breakfast was nice with many varieties and chefs taking orders for any extra preps. Positively, nice afternoon snacks and tea, enjoyable cooking classes, and lovely classical dance shows.

Extremely helpful staff. Went out of their way to see to our comfort. Would highly recommend.

We checked in after some heavy rainfall and found the hotel lobby flooded with water. However, the hotel staff was too humble and ready to help us move our luggage and settle down. Food was delicious especially the breakfast next day morning. The only thing I did not like in the hotel was the mattresses. They felt like sofa bed spring mattresses of poor quality. We requested a king bed for two of us and to our surprise an extra bed was provided in our room instead!

Littile far from main town .very good service.helpful staff.excellent food.and excellent service.

Good Location. Comfortable room. Good and reasonable priced food. Efficient Service. Suggestion:- Buffet should be placed near the sitting area

Comfortable and clean rooms and amenities

Location is very central. Rooms are nice and clean. The staff will go above and beyond to help. My dad had dietary requirements and the chef Tom made him his own meal.