After check in, big guy in reception give key room 403, I request to lower level but he speak "101 full, 201 full, 301 full, 403 only this available", I accept but after going to 4th level the room is smell very bad just after enter the room. Go back to reception and ask for new room due to my complain, then he accompany me to room 102 and say the room key is keep by the boss, and will be given after 10 minutes. Waiting 15 minutes inside the room without anyone coming, I go to reception and ask for the key, he said "its safe even without key, if you want go outside fos shopping just lock from inside "then I'm shopping for about 3hours, after go back I'm asking my room key, he said wait I will call my boss, boss not come but he give me the key (with label 102). Received this bad service I go to next hotel, de lavender, just different 250k but worth it.