Overall Ratings & Reviews Iberostar Selection Llaut Palma - Adults Only

Was great staying

Top Hotel, toller Service, sehr nettes aufmerksames Personal, Sauberkeit top, sehr gute Qualität von Essen und Getränken

We recently stayed at the hotel for a couple's getaway to celebrate my husband's birthday. Overall, we had a great time, and if I could, I'd give it 4.5 stars rather than 4. There were some fantastic moments that made our stay special, but a few disappointments kept it from being perfect. The atmosphere was ideal for a quiet trip without kids around, and the hotel surprised us with complimentary treats for my husband's birthday, which was a nice touch. The room was spotless, and the breakfast selection, complete with Champagne, lived up to 5-star standards. The reception staff were friendly and always helpful. However, there were a few downsides. We were drawn to the hotel for the rooftop views, but found out access was limited to VIPs or restaurant guests. We later learned the rooftop bar would have allowed us to enjoy the view, but by then, it was too late. This lack of communication left us absolutely disappointed. Additionally, the restaurant staff could have been more welcoming; they felt less friendly compared to the reception. There was also an incident where we weren’t allowed to sit at a table for four as a couple, yet a single guest was seated there shortly after, leaving us feeling unfairly treated. Overall, it was a great stay, and I’d rate it 4.5 stars for value and experience. With a bit more warmth in service and clearer communication, it would be a 5-star.

There is some area in hotel where you need to paid ,like to use the pool which they showed like advertising But you can’t use it !!! And nobody infirm about it when you reserve the room

hotel was clean and room spacious. Had an early morning check out and was told at reception we could go in for breakfast early, 7 instead of 7.30, but was met with a waitress who wasn’t happy. No offer of coffee, no cutlery given so we left having a bread and ham roll. Short walk to the beach. Lots of bar areas and eateries along the seafront but felt a bit like Benidorm. Lots of street sellers. Didn't like the toilet and shower area as it was open plan. Apart from your room there was insufficient air con in all other areas, making it uncomfortable to eat in the restaurant or drink in the bar area. The gym was far too warm. Booked all inclusive, but it isn’t, been informed this is due to government regulations now. Food was good, but lunch time was repetitive, compared to Iberostar we stayed at in Tenerife. Spa treatment was good but again air quality was uncomfortable. Overall a nice hotel but we will not return as it was expensive for what you got, and the restrictions now imposed.

Very beautiful and well kept hotel. The room was stunning and the pool on the property was very clean.

Marc was amazing he works at the front desk we loved him very much he made our stay very enjoyable, and the breakfast is amazing with so much variety!

Nice relaxing area next to the pool, Restaurant should have more options.

Need a stronger ac in the hotel and in the room. Room was never able to be cooled below 24c. Also it would be heplful to install outdoor fans on the ceiling of the outdoor dining area to increase airflow

Simply wonderful, a top rate hotel, great food, friendly staff will definitely return

I liked how close it was to the beach.

Amazing, quiet and relaxing hotel. Staff very friends, rooms were lovely and hotel is near the beach. If you want a quiet relaxing week with great weather, you couldn’t choose a nice place.

I wouldn’t say it’s a 5 star hotel, but it’s nice for the area.

Hotel Staff were exceptional. Overall experience was superb, breakfast and dinner really high quality and constantly changing. In room experience was excellent. Special mention to Julia for her daily entertainment. We recommend the activities. The area around the hotel is not great though so take some trips to Palma or just stay in the hotel. We only left the hotel 1 day in our 10 day stay.

The staff is very nice and friendly. The hotel has a lot of restrictions not listed on their website when booking a room, specifically for all inclusive packages. Please check before you booked your stay. The restaurant on top floor is Terrible.please have someone explain their rules before you come here.

property was nice, modern and clean in a good location. Only 5 minute walk to the beach, dining and shopping. Unfortunately, the all inclusive and star prestige amenities need improvement. Review the fine print before you go and ask a ton of questions since everything isn't clearly spelled out. With Only 1 pool, lots of limitations for all inclusive and star prestige access, you might find the upgrade/upcharge is simply not worth it. Great hotel overall but improvements needed relative to overall experience. Improvement recommendations include more hours to access rooftop bar, dining and pool area, more premium options for star prestige (ex. VIP check in. premium drinks included vs for fee, etc.)

Great location - excellent service. All the staff was very kind, helpful and willing to accommodate in any way

Excellent

Beautiful hotel. Staff are amazing. Buffet style food, fresh and well displayed. Lots of choice. Water dispenser on our floor which was a so handy, dispensing fizzy and plain cold water. Pool area very clean and water temperature just right. A short pleasant walk to the beach. Short taxi ride into Palma.

Amazing stay, would definitely stay again