Very capable, professional and friendly front office staff for day and night. They helped me to locate a suitable hospital around 10.30pm and called the taxi too. I was very grateful for their efficiency and care. They also have very helpful cleaning staff. I asked for a quiet room and far from the lift lobby and I was assigned one. Thank you! The only thing is that the Aircon outlet pointed towards my head so I had to switch it off when going to sleep. Other than that, I was very glad that I stayed in City Place hotel.