Overall Ratings & Reviews Princess Hotel Hai Phong

The price of the sale is approximately 1 million VND / room, too expensive compared to the whole country, the room is large, but the facilities are very normal, no breakfast although there is in the service. Generally too expensive and unreasonable

Nice hotel, convenient location but not very friendly with staff. Our customers stayed here for 2 nights but they were not satisfied. 1. The receptionist: does the right job but does not feel happy, does not smile at the guests, the face is always stabbed. The first day I brought my customers to check-in (foreign guests), I first asked a few rules, then the receptionist asked for a passport and the guests gave passports to the receptionist and then I left the reception Water and guide guests, I was about to take the guests to the room when I suddenly remembered and turned to ask the receptionist, she replied: "That I told him" along with the pear face (female staff). I'm the one who booked the room, instead of saying so, why not say: "My wife keeps the morning light, I'll pay", The check-out date of the guest is around 9am with the customer sitting and talking below lobby, receptionist (female) cut off to announce that guests have to check out before 12pm (terribly impolite and I think it's too much, because anyone at the hotel knows about 12h check-out, or if you don't know, the staff should remind guests at check-in. Uneasy guests turned to ask, "Why are the staff here impolite? Are they not trained or not? ”, And I feel really embarrassed. 2. Breakfast and waiters: breakfast is not important to me but more or less but the food is not good, it is not to say it is bad. I think they would just do less but taste better. A female waitress breakfast under the restaurant loudly quarreled. I found that everyone asked me softly, but when she answered, my voice was so loud that it made me very uncomfortable. 3. Room: nice and clean 4. Convenient location 5. Friendly protection

Good location, good breakfast.

Rooms very good quality. Professional service style

luxury hotel and clean, very good service