Overall Ratings & Reviews Four Seasons Hotel London at Tower Bridge

Beautiful property. Excellent service.

Great service and location

Definitely would rate the Four Seasons 5 stars. Staff was excellent and very attentive. Beds very comfortable and rooms were quiet and very clean. Will definitely be coming back.

The Four Seasons always provides spectacular service, but this hotel really did an incredible job of providing top notch service. The staff was so helpful and kind throughout our stay. The location is right outside the Tower of London and close to the Underground.

One of the best hotels I have stayed in London. My friend and I had a massage in the Spa which was the best massage we have both ever had. Overall it was a wonderful experience and I would stay here again

Fabulous hospitality and service.

Another fantastic stay! The spa in this hotel is my absolute favourite in London. I also really appreciated a warm welcome by Marco and complimentary room upgrade. I will definitely keep coming back

5 Star all around

Everything about this hotel was perfect. Would not book another hotel in the near future when staying in London. 5 STARS.

Nobody to greet me on arrival, had to drag my bags to reception before anyone offered help, Repeatedly came to the building during my stay and the door men were either distracted chatting, or just plain absent. Housekeeping would rearrange my room, including closing the lid on my laptop, and worse, totally unplugging it so it ran out of battery. Perhaps stupid of me to be doing this but that laptop was running a crypto trading strategy which was suddenly just offline with money in the market. Cost me a few thousand $ and I'm still stuck in a position that's negative. I complained at the time. Sure, I shouldn't have been dumb enough to have this running on my laptop, but this is the first time this has ever happened. Room service sucked! People come here from all over the world, yet there are no British dishes on the menu, and no British desserts - where's the rice pudding, apple crumble, jam roll polly? And it's Christmas, no mince pies, no Christmas pudding? And, they screwed up my breakfast order on two occasions, having to take half of it back, and then leaving the other half to go cold, it was a total joke. Bar area has zero atmosphere, and the one night I got drinks there all of a sudden the staff started coming out getting breakfast ready! Even the bar tender said it totally bizarre. Its a terrible bar, possibly one of the worst hotel bars I've seen.

Hotel is in business area. Very little to do recreationally. No restaurants in waking distance. Hotel restaurant ambiance was underwhelming, food was mediocre and very expensive. First floor room had a view of a wall. Room was $1,200/night. Will never stay there again.

Stunning hotel and service

Pleasurable. The location really isn’t convenient, but the hotel itself is very accommodating.

Very professional staff

From the moment that we walked in the door, to the moment that we were leaving, we were treated like royalty. The room was phenomenal. To sweeten the stay, we had a hand written note from the staff saying happy anniversary along with a bottle of champagne and a sweet treat. The stay was certainly 5 star!

Unreal hotel right behind the Tower of London. Five star all around. VIP benefits with Expedia provided me an amazing upgrade to a residence for my week in London.

Amazing service and personal touches. The spa is great too

I saved money for many months to be able to reserved a sweet room for $1500 a night that was overrated in many aspects it even didn’t have a view of anything I have stayed in before in a less prestigious hotels that have a better room than the sweet that I got at a four seasons London it’s honestly didn’t raise to my expectations. Note I did stay in August of 2023 in the four seasons Chicago and it was a great experience but London four seasons wasn’t worth the money

Perfect place!

Great service and location