Overall Ratings & Reviews Holiday Inn Express & Suites KINGSTON-ULSTER by IHG, an IHG Hotel

Very nice and clean hotel. Convenient for my needs but a bit on the pricey side.

The only was the room wa cold and we couldn’t switch from air conditioning to heat

I was very happy to stay here for a couple of nights. Amazing: - Lovely, friendly staff. - Clean. - Modern. - Rooms have good lighting. - The suite (which I got a free upgrade to) has nice furniture - a couch, a lounge chair with portable small table, and a desk. - Super nice bathroom & shower with quality shampoo / body wash. - Free EV Charging (which is not advertised in Expedia, you guys should add it, as it's what made me choose you) - Decent blackout for the night (except for one slightly annoying flashing light from a smoke sensor) - Good access for things to do around Kingston, but of course you'll need a car. Nitpicking really: - There is occasionally a tiny bit of noise from loud cars or trucks in the front-facing apartments, but it's really not too bad, the sound proofing is good. - The breakfast was fine, standard stuff, nothing special. - In order to charge your EV, you have to ask for the activation card every time you want to start the charge, and return it for other customers. The staff is very kind about it. Overall a really nice place and highly recommended.

The staff was incredibly kind and helpful

Thank your well done

Hotel fine. Local construction work.

Excellent breakfast in common area. Food was hot, tasty and abundant. As these complimentary breakfasts often go, this one was remarkable.

The room was spacious, updated and clean. The staff was friendly and helpful.

We are here in Kingston second time for business. After a terrible experience with another hotel last year, this was great staying. Thank you

Clean, safe, close to everything

This Holiday Inn Express was clean and cheerful, with a wonderful free breakfast. The staff was very helpful efficient, with the front desk securing us a wheelchair-accessible room we needed and the service staff being equally helpful.

Lovely service from all the staff, our 3rd stay here.

The room was beautiful, staff very nice and helpful. Breakfast was great.

Unfortunately, we had some disturbing neighbors but the staff accommodated us immediately.

Friendly staff, comfortable bed, clean lodging, lots of breakfast options available

Spacious room, easy to get to. Will stay again.

Very good customer service, breakfast staff was excellent. Note a bit of traffic noise if room faces road. Wonderful time with family.

I like it all.

Clean, comfortable room. Quiet area with easy access to shopping and restaurants

🌟🌟🌟🌟🌟🌟🌟 Nicely done Ni!! (manager) your teamwork shows-Great service and stay, the staff and team were ready to help. Everyone was very pleasant and accommodating!!