I had pre-paid for the visit, am a Marriott Ambassador, and had lost my wallet. They refused to give me access to my room until a kind stranger paid the incidentals fee. I offered my Ramp card, Apple Pay, any way to pay, and both the front desk and manager refused me, ultimately opting to let me sleep outside in the rain instead of providing access to the room I had already paid for. They also informed me a refund would not be issued LOL. Love Marriott, Hate this location. Would never recommend.