Kandy Supreme Hotel

Explore Kandy Supreme Hotel
7.6
Pleasant
From 34 reviews
Cleanliness

7.6

Room Comfort

7.2

Service and Facilites

8.4

Traveler Reviews Kandy Supreme Hotel

Number of reviews per page
20
40
Top reviews
Eddie
8.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Great location, great staff and excellent view. Breakfast was really good and the food we had at their restaurant one evening was excellent.
Joy
8.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

The best thing about this place is the view overlooking the lake and city. We caught the train from Colombo to Kandy and decided to take a tuk tuk to the hotel. Make sure you don’t pay anymore than 300 Rupees. (It’s all uphill so I think they charge more) The people at the hotel said it should be 200 rupees going to the train station. People in the hotel were very friendly & helpful. We were allowed to check into our room early, which was really good. Overall the hotel is in an ‘ok condition’ Very basic rooms, seemed clean with A/C (thankfully) Bathroom was a little rundown, with an open shower style (Basically can have a shower while sitting on the toilet) Basic Breakfast included and served on the rooftop which has a nice view. For the price we paid, it’s actually not too bad. Would give a 3.5 to 4 star rating out 5. Don’t expect too much, I think that’s better. Stayed only 1 night in Kandy. We didn’t really enjoy the city too much. Found the locals quite rude & harassing us all the time. Not really any good places to eat either.
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Verified traveler
8.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

Good staff, good food, clean rooms, good location. Overall a good experience
David
10.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

We had 4 nights at the Kandy Supreme, it has a great location and a fantastic view of the lake. It’s a 10 minute walk into town via a short cut. The staff were very friendly and would go out of their way to help you. The buffet breakfast was great, the room spacious and clean with WiFi and hot water. I would definitely recommend this budget hotel.
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Gopinath
10.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Location was good. 1km from tooth Relic temple. View point is just 200 mts away. You can see the Kandyan dance at YMBA which is 5 minutes walk. The 2 floors are below ground. There are no lifts. Breakfast was good and is served at the restaurant on first floor. Rooms are clean. Each room has electric kettle. 2 booties of water,coffee and tea bags are provided. Staff are very helpful.
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Verified traveler
6.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Slightly old hotel. Needs proper maintenance and uplift. Location is awesome with views of the lake
Richard
8.0
/10
Reviewed 380 week(s) ago

Expedia Group verified review

The view from the breakfast area was beautiful. And the breakfast was excellent too.
Verified traveler
6.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

The hotel is perched on a hill so it has a good view from the restaurant and some rooms. It's a fairly quick albeit steep walk up a shortcut from the lake. However, it seems to be popular with Arab tourists who smoke in their rooms and hallways are filled with cigarette smoke. The decor is very dated and feels like a hotel out of the 70s but it's reasonably priced and I suppose it's okay for a night. We had a monkey break-in and enter situation so make sure you keep balcony doors locked, not just closed - they'll rifle though luggage, open bags and create a mess. The Burmese office manager is friendly and chatty.
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Verified traveler
6.0
/10
Reviewed 405 week(s) ago

Expedia Group verified review

It was heavily raining when we arrived and the water was leaking from the ceiling.
Janina
8.0
/10
Reviewed 406 week(s) ago

Expedia Group verified review

Excellent staff and great continental breakfast. Staff went over and above duties even ironed my clothes free of charge. Monkeys come right on to the hotel balcony so if you like monkeys its a get up personal and close experience
Kay
6.0
/10
Reviewed 411 week(s) ago

Hotels.com verified review

Basic hotel - with decent sized room just a bit smelly and with so so facilities and comfort. Location ok and view alright. Only stayed one night, and got what we paid for really.
Dennis
8.0
/10
Reviewed 414 week(s) ago

Hotels.com verified review

Very friendly and helpful staff. Good wifi in lobby. Not that good in room. Great view overlooking Kandy lake.
luke
8.0
/10
Reviewed 424 week(s) ago

Hotels.com verified review

Overall stay very pleasant, staff very helpful. 5 minutes from town via shortcut, curtains thin eye mask a must and next to school for the heavy sleepers. Would recommend tho
Tom
8.0
/10
Reviewed 425 week(s) ago

Hotels.com verified review

Stayed two separate times in the same week. The first time it was excellent. The second time the room was not as clean and the service was was not as good. A tale of two stays.
ben
6.0
/10
Reviewed 438 week(s) ago

Expedia Group verified review

Not clean, out dated hotel, strange smells. However, very friendly staff.
Tamara
4.0
/10
Reviewed 443 week(s) ago

Hotels.com verified review

Do not recommend. The service was terrible. We requested a basic Sri Lankan breakfast of coconut sambol, fried egg and bread and they grumbled. The place is dirty and smelly. Not value for money. Too expensive for what you recveive.
Leif
10.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

Vi var veldig fornøyd med oppholdet. Fra balkongen var det flott utsikt over byen.det var stille og rolig, og lett vei ned til byen. Maten var god og servicen upåklagelig. Rommet var rent og pent. Kan absolutt anbefale dette hotellet til andre.
Ken
8.0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

レイクビューであれば、仏歯寺が望める素晴らしい景観。 ウエルカムドリンクは、ちょっと甘いけど疲れたところにありがたいですね。 エレベータが無いので、スーツケースは運んでくれました。(チップは不要でよかった?) まずまず清潔で、エアコンも快適。ホットシャワーの湯量もGood。但し翌朝はお湯が出ず。。。 朝食は普通に美味しかった。スリランカオムレツと沢山のフルーツ。セイロンティーかな? バイキングでなくても十分お腹になりました。 但し、ここからは要注意な周辺環境を。 ホテルから丸見えの目の前に、女子校があり、朝7時過ぎからブラスバンドの練習が鳴り響き、7時半からは全校朝礼やらダンスやら、合掌やらで賑やかで、とても寝れる状況ではありません。 私達は幸いにも、日本から到着翌朝の時差が3時間半もあったので、7時前には起きて、逆にスリランカの学校風景を眺めることができて、逆に騒音とは感じずに、その環境を楽しむことができました。 平日に朝を迎える宿泊の方はご注意くださいませ。 周囲には、お猿さんが出てきて、私は楽しめました。
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Verified traveler
10.0
/10
Reviewed 386 week(s) ago

Hotels.com verified review

Amazing stay. Good servise, good room with balcony, good restaurant. Hot water need to wait 10mins.
Verified traveler
6.0
/10
Reviewed 411 week(s) ago

Hotels.com verified review

ホテルのレストランではアルコール類は扱っていないとのことで夕食は他のレストランにした。 朝食は初日は注文を聞きに来ていろいろ選択した。かなりの待ち時間がかかった。2日目の朝食はブッフェスタイルだったが、従業員が言わないので昨日のように待っていたら後からの客がきたら各料理のふたを開けてブッフェスタイルとわかった。不愉快であった。 バスシャワールームでシャワーカーテンがなくて便器の方までシャワーがかかるので困る 洗面台で排水しないので担当者を呼んで排水溝に石鹸がつまっていたことがわかったので担当者が除去しよう作業していたらマネージャーが少し流れるようになったので中止させた。こういうことだから、サービスが改善しない。
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