Amazing spot. The ryokan is run by a very kind family. The room was very spacious and comfortable, and the mountain views from there were impressive. Also, the dinner was unforgettable and delicious. We wish we could have stayed a bit longer to enjoy the beautiful area.

Excelente experiencia, super recomendable

We had a wonderful 4-day, 3-night stay at Ryokan Sansui and truly enjoyed every moment. The ryokan has a very traditional Japanese atmosphere—an old wooden building full of character, beautifully maintained, clean, and well cared for. It feels authentic and calming, exactly what you hope for in a classic ryokan. After skiing during the day, the indoor and outdoor onsen were incredibly relaxing. Soaking in the hot spring in the cold winter air was one of the highlights of our trip and the perfect way to unwind each evening. The ryokan is also very kid-friendly, which we really appreciated while traveling with our toddler. All the staff were exceptionally kind, patient, and welcoming, and they went out of their way to make our child feel comfortable. That warmth made a big difference for us as a family. We stayed on a half-board plan, and both breakfast and dinner were excellent, with a wide variety of beautifully prepared dishes. Over the course of our stay, we enjoyed Hida beef in different styles, including shabu-shabu, sukiyaki, and nikuyaki—each one delicious and thoughtfully presented. Overall, Ryokan Sansui offers a perfect blend of traditional charm, comfort, great food, and heartfelt hospitality. It’s an ideal place to relax, especially after outdoor activities, and we would happily return again.

The staff was so hospitable and made us feel welcome and comfortable. The food was the best we ate in Japan, and cooked with love. The outdoor onsen was heavenly. A visit I will never forget.

Super!!! Everyrhings OK...Execept outside ryogan. Outside bathtob was closed. However, great experience and nice meals. Thanks.

산스이에 두번째 방문입니다. 주인분들은 항상 친절했고 편안한 휴식을 취할 수 있게 해줍니다. 재방문 할겁니다

Nice location and beautiful surroundings. Ryokan has definitely seen better days and is need of refurbishing. Still staff is friendly and helpful. Meal is traditional so may not be for everyone. The onsens also look dated and can be brighter.

We loved our stay at Ryokan Sansui. The view of the mountains around the hotel were amazing with tri-colored foliage. The staff were also very lovely and kind. The food was also delicious and more than I had expected. Communication wasn't too easy, but the message would get across. The best part was, of course, the onsen (hot spring) experience. They offer both public (gender-separated) hot springs and baths, as well as 4 private ones that don't need prior booking or extra fees. Getting there and back took a lot of time though, so our 1-day trip seemed a bit too short.

Lovely rooms and in-site onsen (both public and private). Great quiet location; convenient to get to and from. Has a lovely dinner and an Izakaya nearby.

The host family is extremely kind and friendly. They prepared delicious meals in accordance with our dietary preferences. It was a pleasant, restful place to stay while we explored the beauties of the Kamikochi region. We greatly enjoyed our stay!

Staff was very helpful in planning my trips each morning, asking where I was planning to go and then helping me find the right bus to take. The night of my arrival as I walked pass the ryokan they called out to me so I would not remain lost.

員工服務態度非常親切友善 食物質素高 房間符合要求

The hosts and staff made this a particularly pleasant and unique stay. They were very attentive and helpful. A delicious Traditional Japanese Dinner and breakfast were served to us in a private room. There are public and private bathhouse options- all of which were very clean, comfortable, and relaxing!

I went to this hotel twice. The first time was last year and the second time this year One of the best in the area The staff are friendly and kind. I really enjoyed my accommodation here

The service and attention to details were top notch. The owner/manager was very helpful and with his help we were able to go to Kamikochi by public transportation even though it was closed. We really wanted to do this so his help was much appreciated. We did not have breakfast but the dinner was very good and served by these nice attentive ladies which we really enjoyed. The ryokan is more traditional which worked for us in the remote mountains. The view from the spacious lobby area was very pretty.

We very much enjoyed our stay at Ryokan Sansui. Our host was excessively kind and the stay was great. We particularly enjoyed the private baths, especially the larger one which is tucked away.

We had a wonderful time, everyone was very kind and welcoming and the onsens were amazing

The hotel is easy to get to from Matsumoto by bus on a very scenic ride. We were collected by the hotel manager from the bus stop. This is a very sleepy village, though we ate at two very good restaurants. The hotel has seen better days (not really a Ryokan). However two major highlghts: were their evening meal which was was brilliant, incredible course after course in a private dining room. Equally, the experience of sitting in their hot pool looking at the mountains was very memorable. Catching the bus down to Takayama was easy at the end of our stay.

Off the beaten path, and probably best suited with a car (which we rented), but also accessible by bus/taxi. Owner/Manager was SUPER nice and helpful. Breakfast and dinner were unique and tasty, and reasonably priced. Very close to Kamikochi, and a few dining options nearby by car (and possibly an itzakaya across the street...if the owner is not napping 😆). 3 lovely private onsens on-site, too, plus 2 public for M and F. Nice alternative to western hotels with tatami mats and a lovely view of the mountains.

We felt very taken care of. The property has not seen renovations since the early 70s, I suspect. It actually adds to the charm of the place.