Very bad experience the place reeks of cigarettes, beds and rooms are old and dirty, the rooms some of them get super hot because there is no ventilation and no AC, beds are old and not comfortable.

Todo muy limpio Y amablemente

Overall is agood place to stay for the money. Clean and quiet.

The place it's close to "el camino del romance", "las tarascas", acueducto, and a few blocks of Catedral de Morelia " downtown.

All

Great Service.

All

This is the second time I encounter issues at check in. I call and my room according to staff was ready and available for early check in. Due to a delayed on the highway, I arrived around 3:30pm and was told I was going to have to wait, that kind of got me upset and they did provide me with a room, but again this is the second time they do that, they also did not provide room upgrade as a VIp status

Even though the staff was friendly and tried to be helpful, the actual condition of the hotel is terrible. My first room had a window that didn’t fully close and had street noise. My 2nd room after asking to get a different one had an ongoing noise coming that kept me up. When you add the peeling paint on walls and doors plus general state of disarray it’s hard to understand where those 3 stars came from. I actually ended up giving up my last night and going to a different hotel.

The only thing was bad is the WI-FI

Good location, big room, the only bad thing was that the WIFI was not available

G GB jjlk

Floor needs fixing. Terrible pillows. Loved the room though.

Hard pillows and ragged towels, airless sunless rooms. Nice staff though.

It is a little older and far from the center of the city for my liking

I love this Hotel is cozy and beautiful convenient location in Downtown Morelia close to Mercado Livertad where you can find all kinds of food fruit and souvenirs

Service was great and the staff were very friendly and helpful.

No ac, cockroach on the floor, and if you open the window to cool off, too much noise.

Friendly staff and walking distance to all tourist sites

Nice location, easy to get around, attentive staff, and spacious executive rooms