Very clean, excellent customer service.

The room was clean but freezing. The floor felt like a sheet of ice no matter how much we tried warming the room.

No dejaba dormir en la mañana por que estaban haciendo maniobras de construcción en el cuarto de al lado debieron haberse esperado después de las 12 cuando la gente hace check out

Ok

Gran ubicación! Desayuno y atención excelentes!

Estuvimos muy agusto. Gracias

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El hotel está muy bien solo que no pude dormir bien por un huésped que al parecer estaba ebrio y toda la noche estuvo hable y hable en voz muy alta y entraba y salía de su habitación, en México muchas habitaciones no tienen suficiente anti ruido y se escucha como si estuvieran en la misma habitación

The room was cleaned every day and had all the essentials.

Muy buen servicio

Very clean spacious. Staff cheerful

Ok

Great place to stay

This property is very well located within 5-10 miles of major points of interest in Monterrey, staff was very friendly professional and accommodating to our needs, will be staying here again in the near future.

No es la primera vez que me hospedó en este hotel, y como siempre ha sido muy agradable el ambiente relajante, todo sumamente limpio.

Fire alarm was activating two nights and we could not sleep. There was a Bad odour coming out from the bathroom, so we had to move to another room. There was no phone in the room to call to front desk. Breakfast was not bad

Todo de naravilla

Recomendado

Nice and quiet hotel, staff were quick to resolve any issue. The hotel room I was in did need a bit of maintenance. The shower head wouldn’t spray properly and the air conditioner would leave the floor humid and slippery. Any clothes I left out would be damp. Having a mini fridge in the room would of been nice to store any left overs or to keep any drinks cold. But overall I enjoyed my stay.

Beds are really uncomfortable hard… like sleeping on plywood