Overall Ratings & Reviews Hotel Lumbini Garden New Crystal

The location and overall appearance of the hotel is good. However, the room we stayed (first room on second floor) had a couple of dozen bugs in the room. We had to turn the lights in the room off and left only the bathroom lights on during the night hoping to attract bug away from us. We also had to use towels to block the bottom of our door to prevent more bugs from coming in from the hallway. Next morning we found a lot of dead bugs right outside of our room which was a horrible scene. Also when we had breakfast around 8:30am, basically there's not much left. For sure a tour group just finished before we arrived and me and my friend are the last table for the morning as staffs starts to stow away things in the dining area. Also wifi is only available in the lobby for one hour pps. Supposed to be one of the better hotel in the location. Hope they can install some windscreen or something to fix the bug problem. If you wish to stay here, I'd suggest get a room in the middle of the hallway for a better staying experience, fingers crossed.

The worst. Dark lobby and room, AC barely worked, dirty sheets, broken WiFi. It took me two hours to find a new hotel and we checked out.