Overall Ratings & Reviews HSR Gil

Location was spot on. Basic but only stayed four nights, nice and clean and comfortable. Would definitely stay again.

Booked room for one asking for a good view, the hotel was half empty when arrived, they offered to upgrade for "bigger room with sea view" as mine with a mountain view. did it after a day it was exact same room different view. Most terrible was that there was no air conditioning, when asked for help the offered a glass of ice.

Very good customer service The help desk always helping

Nice clean room and able to use the Gabarda hotel ba. No lift but only three floors.

The space was comfortable and check in was easy, parking was right behind the hotel. Antonio went out of his way to accommodate us and make us feel welcomed. Overall a great experience for a beautiful island at a reasonable price.

Good things: Air con v efficient. Bed not saggy or nasty springs Kettle, fridge, hot shower, balcony midday-early eve sun. Bar in main hotel: good, not too pricey. Staff EXTREMELY helpful & friendly. REALLY near high street & beach (5 min walk) General cleanliness OK, bathroom cleaned every day. Mediocre things: Room decor, paint falling off ceiling, massive scuffs & scrapes on walls/ floors. No lift for people w heavy bags. Minimal lighting in room (1 above bed, 1 in bathroom) Minimal sockets: 1 above bed (so my English plug converter light kept me awake at night as it was right above my head) & a double one for kettle & fridge, but kettle didn't fit there so had to prop it up on the bathroom sink & use hairdryer socket Pool. Specifically wanted pool I could exercise in. The pools are NOT swimming size. Huge disappointment. Cleanliness fine but not immaculate, so if you're bothered by grubby bits of floor, and high shelf above the clothing rail not having been dusted for months (my laptop case & books were layered in dust) then it's not a luxury away-from-home pamper place. For me, good for solo travel. Area felt safe, staff lovely, room functional & v close to food/bars. On my special holiday I'd normally expect a way higher level of decor, & even functional stuff in a room. Luxury it was not, & the pools pretty pointless. But priced OK-ish, fulfilled a basic level of somewhere to stay, & was staffed by the loveliest people. I'd go again, with lower expectations.

The staff are lovely very welcoming & helpful. The room was clean to

It was very affordable and in a great location.

It was very easy to get into our room and get settled. The staff were very responsive to questions and the location was super close to the beach!

fine

For a low budget hotel, they were brillant. All staff were amazing, kind and very helpful and my room was cleaned every day. They will help you with anything, including trips etc. I would certainly book there again. THANK YOU TO ALL THE STAFF

Great couple of days . Would definitely stay there again. Fantastic staff

Really good apartments more like a 3* hotel staff were brilliant so clean 10/10 stay only problem is the showers aren’t all the way round and can flood if the shower is pointed too far in front but the bathroom is aesthetically pleasing and great pressure lovely room would recommend

Excellent weather as always in Mallorca,nice people what else you wish for😁

Excellent friendly staff clean and tidy room

Very clean great staff all staff were great easy access comfortable bed mini fridge good

Firstly, the staff get a 10/10!! They are so lovely and will help you wherever possible. Cleanliness also a 10/10 - my room was cleaned every day and everything spotless. Area is quiet and palmanova beach is a 5 min walk away. The only 2 things that would stop me booking again are: 1. Walls are paper thin. Like are they even walls? If someone in the next room is talking, you hear the conversation. You hear what they are watching on tv. Also there are 2 restaurants right outside, and even with the glass doors shut you can hear the conversations. I didn’t get a good night sleep the whole week I was there. 2. There’s no kettle or cups etc in the room, just a mini fridge. This is probably just an English thing but I really missed not being able to make a brew!! If you are looking for a cheap place just to rest your head at the end of a night (no early nights though as it’s too loud!) then location and customer service are great and I would recommend.

No staff about

Everything!

This hotel was a great little find. It suited us perfectly. Great location. And being able to use the hotel bar and pay for breakfast was fab. It was lovely. Friendly staff too. We will be back.