Overall Ratings & Reviews Hilton Garden Inn Lima Surco

Floor services needs to be improved... Some staff needs to be bilingual.

Recommended property Very accommodating

We have stayed here several times over the last 3 years. We like the location, easily accessible and close to great restaurants.

Nice rooms

The service was always on top, and clean. My only complaint would be how expensive the laundry is.

Very good, nice place

Our room windows painted on white so we cannot see outside. Housekeeping was good but very slow and do not understand English to communicate

Muy amable, la gente aquí, el servicio está excelente.

It was perfect for us!!!

Es nuestro hotel en esa zona de Lima..cerca a todo y muy seguro..tomamos la habitacion mas grande donde entran todo el equipaje ( de 4 a 6 maletas)

The hotel is clean and quiet. It is located in a safe and quiet area, walking distance to good restaurants and shopping.

hotel located in a very safe and quiet area close to many good places to eat and supermarket. bed very comfortable. I think the room rate is overpriced because of the upscale neighborhood. In Miraflores you will find hotels from the same category and more things to do.

Great location.

It was ok. They have set AC system on rooms to a specific temperature that cannot be decreased even on hot days

The room was not properly cleaned. I stay at HIltons in different places about 8 times a year, or more and this was the worse in regards to cleaning and maintenance. The exercise room was dirty as well. The treadmill old and slippery, not well mantained at all.

Close to shops, great breakfast and helpful staff with early check in

All good. I forgot to bring my toothpaste and ask for some, usually its on the bathrooms and they didn't have to offer.

Best hotel in the Surco section of Lima. The staff are professional and friendly. Very clean, new rooms. Great gym. Right in Chacarilla so easy access to everything in the area - lots of great restaurants. Also just a few blocks away from El Pentagonito where you can get an outdoor workout in - especially on Sundays when they close the roads for bicycling, jogging, dance, etc. For covid testing, there are labs right around the corner for quick, same day testing prior to travel.

Location to office was super. Just across the street and near shopping

This hotel is in the center of a business center in Surco. The offices I work with are literally next door. Nearby shops are very convenient and the property itself was first rate. Very secure, modern and quiet. Staff was friendly and eager to help you out. I wouldn't recommend this hotel to a tourist, as the touristy part of Lima is far away, but I do recommend this hotel for those who have business/friends/family nearby. Any future visits to Lima will definitely include this hotel. My stay was fantastic.