Great staff, beautiful views, comfortable beds, quiet rooms

Staff: Fastantic and attentive. Only reason we stayed after seeing the bait and switch we walked into. Property: Absolute disrepair and needs a complete makeover. (I have plenty of pictures should this property owner tries and deny it). Not sure if it was the discoloration of the pools (yellow tint) or just dirty water, but we didn't get in once. Even though the staff was nice enough to clean our personal pool for us. Room: Needed to be cleaned which the staff did right away. Again, everything is in disrepair. Door handle to balcony was loose (staff fixed). There are no window screens of any kind of mosquito nets so prepare. Out bathroom window was broken and never shut so we needed to keep the bathroom door shut to keep mosquitos out. Smart TV works, AC works. Our bed was very soft. Old mattress with egg crate foam cover. Nice sheets and pillows! Pictures MUST have been taken years ago as they do not match. Aerial view is from so long ago that there was no neighbors to the right. Bike racks filled with bikes. Not there. Day beds missing covers and curtains from site pictures. Location: About 10 min off main highway in an easy dirt road. Close to Tulum. Not much going on around the property but other mediocre hotels. Food, diner quality at best. Beach, rocky. Need to know how to swim in rocks. Need swim shoes. Views were very nice, but they're nice everywhere in Tulum so stay somewhere else. The price is cheap for a reason. Not sure how this property gets the reviews

The staff was very friendly & helpful! The pools are a great feature but NOTHING compares to the view of the beach, rolling waves, and the relaxing atmosphere.

It was okay.. well maintained..

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The place was beautiful, simple and clean. The direct ocean view was breathtaking. The staff was great. The room was spacious and clean. It could definitely get an update with some minor things. The only thing to note is that to get there the road is pretty bad, it’s not the hotels fault but a heads up would be nice. The pool could be cleaner and the beach there and around was full of trash and it was heartbreaking.

Road is really rough took a very long time to navigate tb potholes

Staff was awesome!

What a great spot to stay, we needed a night to stay jacuzzi was not working the road getting there was not the most pleasant ride, but all the personnel that were there that night were wonderful and attentive to our needs. Will definitely be staying here another time in the near future.

Beautiful place, the manager is so nice, but one thing about this place they will charge you for using the towels if they get dirty and it’s so expensive.

Very nice place, very friendly staff, clean rooms

We liked everything about this place. It was beyond beautiful

Wonderful staff! The hostess was friendly, informative, and pleasant.

The staff was great

Was Dusty, certain smell. Need more cleaning

The manager was awesome, very attentive and helpful. The property itself just needs some updating. For the price it fit our needs. The road off the 307 is gravel a rough, not the hotel’s issue but be aware.

Amazing place with amazing people!

We were looking for a remote quiet get away and it was perfect for that. Beautiful sunrises, great weather, calming waves. Just what we were looking for. They warned us taxis to the location were expensive and they were right. Plan to spend $100 a day just to leave the facility. The facility is a bit dated and doesn’t look quite a nice as the website photos. Still it was perfect for us.

The place is ok. Is a little old. But pof the price is Great

This is a very quiet place to stay. Safe and great for solo travellers looking for solitude or couples looking for a romantic getaway. Not many rooms or amenities. Private balconies and rooftop pool have beautiful views. Very comfortable bed. Restaurant was mid, continental breakfast is quite small and menu options are $$$. Overall, enjoyed the stay, the staff were kind and informative of the area.