Lovely clean room. Breakfast was great, good selection of hot and cold food. Staff all very helpful

Nice room with a great outlook.

The room was great very much like last time, we did have a problem with the TV, it only played the radio & housekeeping came to sort it out but as soon as they left I tried to change channel it went straight back to radio, rang reception & told someone would come to sort it out, but no one came so no TV on our last night, otherwise ok, only other thing was the bar/cafe was closed, understandable as the hotel was very quite compaered to our last visit.

Clean and comfortable room The team were friendly and welcoming Breakfast great choice I did not use parking

Yes very good

Rooms and hotel were very clean.can not call it a hotel as only food you could get was breakfast. Restaurant was closed if you were not part of a bus group. As we were arrived in the evening we wanted to relax, but instead had to get cleaned up and go out looking for somewhere to eat. Bar was open for two nights of our stay than closed.

Good room with a nice view

Friendly staff, lovely room and a great breakfast.

Lovely hotel, enjoyed our stay!

Loved the hotel, Would of been nicer to have a kettle in the room. The room was very clean and nice as was the hotel. We were not aware the pool is closed until January , Terrible drainage smell coming up in the toilet / bathroom having said that we would absolutely stay again

Brilliant hotel with a very welcoming team . So close to the beaches and the hotel has great facilities.

Nice hotel, shame about the food

Sun beds not out until 10 am

Excellent hotel and great service would have got 5 stars but they had a fault with the water for 24 hours

Excellent stay , team of friendly , welcoming teams . Very near sandy beaches

Have stayed here numerous times and standards of cleanliness and food remain very high and outstanding value for money early and late season. Couple of lovely beach bars opposite the hotel - Joeys and Ermita and a few chiringuitos along the beaches. The port is walkable with weekend music events and plenty of eating options

I can’t fault the staff and the facilities it’s the best in the area. We stayed for 5 days and the a/c worked only in our first night. The weather was too hot for us so it’s intolerable we need to have the sliding door open at night so you can hear the noise outside and let the mosquitos in which is annoyingly quite a lot at the moment so not good for the baby. The breakfast is fantastic! There is no uber or bolt at the area so we rented a car it’s €5 to park a day at the hotel car park. Pool/beach towels will be given and if you need it changed to a fresh one it’s €1.

One member of staff at reception raised the event from mediocrity

Hotel was barely open No pool / bar / restaurant other than breakfast

This hotel is in a very good location, within a short walking distance of the beach and sea. Prior to making my reservation I called the hotels reservation centre for details to compare with Expedia. There appeared to be little difference, so I chose to make the booking via Expedia.ca. I booked the deluxe double soundproof room, with air conditioning, sea view (The Level), on the top floor of the hotel. When we checked in we were told that only the first 3 floors were open, 4 & 5 were closed due to low occupancy. Despite still being “winter” the room was quite warm at 24/25 degrees. The air conditioning was not operational and was told that it is turned off until later in the season, so opened the patio doors to cool the room down. The dining room and bar, were also not open after morning breakfast and advised to try other nearby places, that were also closed. At night, with the room cooled down to 21 degs, the patio doors were closed along with blackout curtains. Despite being a sound proofed room, on the 3rd floor and 50 to 100 mtrs from the road the room was quite noisy with every passing car and the local gulls around the waterfront. The room may be soundproof but the patio doors & seals certainly not. We also had problems with locking the room ‘digital’ safe, only to find out that we had to pay 4 euros per day for a security key to activate the safe. Have never seen this over the many years of travel to hotels. Likewise there was a 5 euro per day charge to use carpark….