I came to apartment more earlier, could not find any people that I could ask for. I did call the CS and took around 30 mins to cascade to Melb CS. They did not contact me before to explain how to get the keys, who’s going to contact me, the deposit approval docs etc. We had to wait for more than 2hrs. Hard to communicate with the Apart Melb Domain people, the services bad and the apartment’s room not really clean which I mentioned that really high allergy. We found dirty carpet in bedroom & water puddle surface/leaking in bedroom window. Very disappointed services and quality of cleanliness. Not satisfied. Not recommended. Thank you