Bathroom needs renovation , staff good ,food reasonable

Small parking lot behind the building which in off season was easy to get to but could be stressful if full as the alley is one way. There was no rubber mat in the shower so gets quite slippery. Lots of areas to store luggage and extra pillows available. Able to open the window for fresh air. The bed was very uncomfortable and we woke up with back pain everyday. The hot tub was down as well. Otherwise right in the city center and very conveniently located to enjoy the town. We didn't eat at the restaurant but had a pub on site.

Nice place, parking was challenging though.

The breakfast bar had lots of choices, both lighter fare and full meals.

We were very pleased with our stay!

well kept, central location nice pub

Lovely breakfast, clean room

Clean room polite staff

On arrival receptionist was very friendly and welcoming, which is so important, excellent central location, would recommend

Nice room, good staff

Very clean rooms and hotel in general was really nice. The woman on check in was so welcoming and friendly

Clean room, staff very accommodating. Close to shopping and restaurants.

It was a decent place for a good price in the off season. Strange setup with meandering hallways. I was a bit concerned as it appears the security could be better. I saw a partial bottle of vodka on the window sill near the car park. As with most hotels - they use plastic backed mattress pads and synthetic materials with the bedding that makes you sweat no matter how low you set the room temp.

Great location, comfy room, simple but very clean

Clean room! But a lot of stairs though if you're planning on traveling with a lot of luggage!

Everything went great - clean room, nice staff, central location

I didn’t eat there, but they hotel was lovely.

Reception staff so nice

The check-in staff and housekeeping were friendly and helpful. The beds were comfortable and the room and bathroom were a decent size. The website noted there was a gym and a hot tub. The gym was being redone and not available and they haven't have a hot tub in months, but never updated the website. Also, we were awaken three times one night by the fire alarm. There was no fire, but we were never communicated to and I had to repeatedly call the front desk to find out that someone was smoking in their room. Also, there is no security from the car park into the hotel and kids were fighting in the alley, came into the hotel and were fighting in the hotel. There were also fights and people screaming in the car park. I did not really feel safe and the hotel needs to add badge access for guests from the car park to prevent others from entering the hotel.

Courteous staff, clean room