Unfortunately for the communication and customer service was disappointing. There was a power cut which left us without electricity for a large part of one day. Rang to report early in the morning (around 06:30) and the said they would keep us informed. No call back or apology. Power came back on in the afternoon but again no explanation. Wi-fi went down when the electricity did and this was not working for around 3 days. Again we reported and they took our mobile numbers and said they would call us back. Never received a call or apology. Wi-fi eventually started working but no explanation. This was a key reason we picked this accommodation, to avoid excessive data costs. Customer service was a let down, as the apartment itself was great, modern and set out nicely with lots of space.