The only reason for not giving the 5 start is because of parking, the hotel is awesome and is in the best posible location, a lot to do and see around walking distance but theres no parking in the hotel, you need to drive couple of blocks to an underground parking and it is a lil bit of a mission. If you are not renting a car perfect but if you are renting a car is going to be challenging to park even driving around palma is crazy. Other than that the staff and hotel are awesome!