Overall Ratings & Reviews Hotel Aura Design & Garden Pool

Lovely helpful staff. Don’t be misled by the outside of the hotel. Inside is lovely, pool was wonderful, breakfast really good.

Friendly helpful security cameras

V

I loved the shuttle. Their electronic blinds open and close at random times during the night which was pretty annoying and had affected my sleep.

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When we got to the room the windows were already open which made our room filled with bugs. No air conditioning which made the room super hot. Told staff about it and they offered a fan. We didn’t stay at all due to the poor condition our room was. Asked the front desk person if we could get a refund for our last two days and she told me she didn’t know and we would have to wait the next morning for the manager. We then stayed somewhere else until the next morning. The next morning I called and asked for the manager to which they replied “No, who is this?”. After that the call either disconnected due to bad WiFi or they hanged up on me. So then I tried to call back five times but no one answered. So me and my fiance took a car to the hotel to ask for the manager in person. This place honestly is very disgusting and the staff are very rude.

We were unlucky and due to bad weather we didn’t get to enjoy the pool at all, such a pity, it looked awesome!! Otherwise the breakfast was great, totally worth it! Also, I really recommend it to family with kids. We came with two kids and having a little inside room to play and the outside space was amazing! I reall recommend it!

Amazing staff made the stay very easy and enjoyable. The amenities were brilliant although the rooms maybe could have been better.

This has to be one of the best kept secrets. It's clean and the people are friendly. It's also within walking distance of a huge grocery store, restaurants, and other such places.

It was awesome from start to finish! The Manager Lukas & the front desk clerk Joseph were by far the best of the best of the best. A kind caring & compassionate team that would do anything within their power to make you smile. We will return in the future........ :-)

Nice

Very good choice in this hotel during our stay in Prague. We checked in online and upon arrival we went to our room almost immediately. The rooms were clean and comfortable. Every morning the day started with tasty and nutritional breakfast that came with several choices. The Old Town (Prague) is 20 mins away by taxi with public transportation option also available nearby.

Staff is very nice and accommodating. Complimentary breakfast was really delicious. The hotel is a few miles away from all the attractions.

Perfect hotel for my trip to Prague. The staff, food, facilities and location were top notch! I would highly recommend. Great pool, grounds. Reception staff very helpful and willing to offer suggestions for things to do and places to eat.

Most dirtiest room I’ve never been

Very nice hotel !

Receptionist was friendly and very helpful! Checking in was a breeze and the room was larger than expected for a single occupancy room. Quiet and away from the main Prague City hubbub but easy to get to and from via Bus and Metro. Globus Supermarket and Restaurant is next door so very handy for restocking travel snacks.

It’s too far from downtown and seems secluded. There is not much to do around the area where the hotel is (lack of restaurants). The shower cabinet is too small inside the washroom. The shaving mirror was missing. The names of breakfast items and menu was not in English. This was difficult for us (English speakers) to understand.

Very nice hotel, great for people that rent a car and want to travel.

At first we thought the pool was very small but it was in fact a good size and very clean. The room was smaller than we thought but comfortable and clean. No air conditioning in the room but the staff provided us with a large fan which worked out great. Although quite a bit out from the centre of Prague we were able to get to the city centre on the great public transport system - easy to navigate and staff at the hotel advised us on the best route. Overall a great hotel for relaxing with a book by the pool. Prague city is amazing and so worth the visit.