Overall Ratings & Reviews Holiday Inn Express & Suites HENDERSONVILLE SE - FLAT ROCK by IHG, an IHG Hotel

Staff and everyone was friendly and helpful.

Really clean and private property. Excellent breakfast and safe area.

Clean and quiet as well as convenient

Air was hard to control.

Probably the best value and quality in the area

This hotel/motel has the most comfortable beds and a shower that will actually wash soap off of your body. (Actually, this is the best shower I have ever had at a hotel) Will stay here again!!!!!!!!!!

Staff was awesome

Great find in Hendersonville/Flat Rock. Right off of 26 near plenty of food and coffee establishments. Decent free breakfast, pancakes were delicious. Very friendly staff. Bed was cozy and the room was clean and comfortable. Nothing more I could ask for

Terrific bed, clean. The electric chargers 1 of 4 worked. Staff was terrific

Very clean and staff was wonderful! Very comfortable atmosphere

Great stay! Clean and friendly staff. Great breakfast included

See above

Clean,convenient and queit

Hotel was overbooked and they moved us to the Fairfield which I was not happy about. We booked months ago. But the Fairfield was nice.

Wonderfull breakfast.

I will start out saying the my reservation did not work out. They had power but no water after Hurricane Helene. The staff here were wonderful and faced with so many challenges after the storm. They looked to see if anyone around could accommodate me, but no luck. While I could not stay here, I will stay at the property in the future as family lives in the area here that was so devastated. The staff are top rate, compassionate, and in such bad circumstances were trying to accommodate me. Thank you and know your heart and kindness are appreciated even in this situation where I had to be turned away. I will be back to stay as there will be more repairs for me to make at my daughters house.

Check in took longer than expected as inexperienced staff at front desk. Best breakfast with large number of options. Landscaping includes beneficial native plants.

Power went out no lights,no AC,no hot breakfast,no refund,no elevator, handicapped three floors up,room nice bathroom excellent safety bars aplenty, no manager on site in morning

Breakfast was great so clean it looked new. Manager was there and she was great asking everybody if they needed anything. You better keep her!!!

Staff was always full of smiles and very helpful